Communicating through monday.com will make things easy to refer back to at a later date and ensure nothing falls through the cracks. This article explains step by step how to communicate with your team.
To send a message to a team member, simply open the item you wish to communicate on and use the @mention followed by your message.
Your team member will receive an instant notification on his bell located on the upper left the screen. He/she can also turns on his/her email notifications to receive an email about it.
Being able to communicate in context will save you from sending back and forth e-mails. You can even see if your team member read your message by putting your cursor on the little eye located on the bottom right of the update.
The first step of this process is to create a team. To learn more about how to create a team, check out this article. Once your team is created, click inside the item you wish to communicate on and use the @mention followed by your message as below:
All the members of your team will receive a notification on their bell regarding that message. You can even assign a team to an item! Click here to learn how.
To make communication faster and easier, you can now mention everyone who's subscribed to a board in just one click! Use the @mention and then select "everyone on this board". All the subscribers of your board will receive a notification about this message on their bell.
Whenever you are mentioned in an update, you will receive a notification on your bell icon. You can also turn on your e-mail notifications to receive an email about it. To learn more about how notifications work, check out this article.
If you need help building custom integrations, we also have an option for paid assistance through our network of certified monday.com partners. If you're interested, please fill out this form and someone will be in touch shortly!
If you have any additional questions, please don't hesitate to reach out to our customer success team right at firstname.lastname@example.org. We are here for you 24/7 :)