How do notifications work?

There are 3 different places where you will get notifications from the bell icon, the Inbox, and your email address. 

The Bell Icon



You will receive notifications in the Bell Icon whenever someone:

  • Crowns you as an admin on the account
  • Assigns you to a pulse in a Person column
  • Mentions you in an update or a reply to an update
  • Mentions a team you are a part of in an update
  • Replies to an update you wrote
  • Subscribes you to a pulse or board
  • Deletes a pulse or board you are subscribed to
  • Archives a pulse or board you are subscribed to


The Inbox


The Inbox is where you will see all updates from board you are subscribed to, even if you are not specifically mentioned in that update or assigned to each pulse. You can think of this as a news feed, where you can see everything your team has posted on those specific boards.  

You can use the “filter by board” feature on the right of your account to only show updates from certain boards at a time. You can also click on “Close all” to close all updates on each board at a time.

If you do not wish to see updates for a particular board, you can unsubscribe from the board.


Email Notifications


By default, all email notifications will be turned on for each new user, but you can go to your profile settings to change that. You will get an email notification whenever someone:

  • Assigns you to a Pulse
  • Replies to your update
  • Updates a Pulse you're an owner of
  • Updates a Pulse you're subscribed to
  • Replies on a conversation you're a part of
  • Signs up after you invited them
  • Does not sign up after you invited them
  • Mentions you in a post or reply
  • Subscribes you to a Board/Pulse/Team
  • Signs up with an email address from your account domain

In addition to these scenarios, you may also choose whether or not you would like to receive the daily digest email and daily emails about new subscribers on a pulse you didn't write an update on yet.

Was this article helpful?
0 out of 0 found this helpful