Notifications in monday.com help you stay on top of the work that involves you, without needing to manually check every board. This article explains what triggers notifications, what "Receive all" means, and how your personal notification settings control what you see.
Use it to understand exactly which actions will reach your bell, email, and mobile notifications so you can stay informed without getting overwhelmed.
What notifications are in monday.com?
Notifications in monday.com are alerts about changes and activity that are relevant to you. They can appear in three main places:
These notifications are designed to focus on the work that includes you, such as items you are assigned to, updates where you are mentioned, or boards you follow as a subscriber.
What actions trigger notifications?
When you are added as a board member (subscriber) to a board, you gain visibility and may begin receiving notifications related to that board. Being subscribed to a board does not mean you receive a notification for every item change. You are only pinged for items you are assigned to, have been mentioned on, or have chosen to follow. By default, monday.com sends notifications when specific events occur that involve you directly. These include:
- You are assigned as the owner or person on an item.
- You are @mentioned in an update or reply.
- An item you created or are subscribed to changes (for example, status, date, or people columns).
- A board you are subscribed to has activity that relates to items you follow.
- An automation sends a notification specifically to you (for example, "Notify this person when status changes to Done").
Being a board member does not mean you will receive every single comment or change, unless you interact with or follow those items, and your personal notification settings allow for that type of activity.
Notification settings
Your notification experience is determined by a combination of your personal notification settings and your board notification settings.
- Your personal notification settings determine which types of events you would like to be notified about, such as assignments, updates, and automations.
- Board notification settings control where you would like to receive those notifications from. These settings determine whether a particular board you are subscribed to is active or muted for you (for example, "Receive all" vs "Mute all" on that board).
Manage personal notification settings
Your personal notification settings determine which type of notifications you will receive across all boards that you are subscribed to. You can fine-tune your notifications to receive the right amount of information for your role.
To adjust your personal notification settings:
1 Click on your profile picture in the top right corner.
2 Select My profile and open the Notifications tab.
3 Review the sections for Bell, Email, and Mobile notifications.
4 Turn on or off the different types of events you want to be notified about, such as assignments, updates, mentions, or automation notifications.
5 Your changes are saved automatically and apply across all boards.
You can also access your personal notification settings by clicking the bell icon, selecting the three dots to the right of a notification, then choosing "Change notification settings" to visit your account profile, where you can view and edit your saved notification preferences.
Manage board notifications
You can customize notifications for specific boards, choosing which types of notifications to receive and from which sources.
1 Click on the three dots in the top right corner of your board.
2 Select Notifications.
This will open your board notification settings.
You can also access your board notification settings by clicking the bell icon and selecting the three dots in the bottom-right corner of the notification. From here, select "Board notification settings." This will redirect you to that specific board, where you can follow the first instructions to access the notification settings on the board itself.
Within your board notification settings, you will see various notification options for the specific board you are on, giving you control over the notifications you receive from this board.
- Mute for everyone
As the owner of a board, you can choose to mute all notifications for anyone subscribed to that board. To do this, select the "Mute" toggle and click Save. If you are not the board owner, this option will not be available.
- Receive all
The "Receive all" option in the board notification settings determines how much board-related activity is included in your notifications. "Receive all" does not mean you will receive every change on the board for everyone. Instead, it means:
- You receive all relevant notifications for you from that board, based on your role in items (assignments, subscriptions, mentions, and automation rules that include you).
- You do not automatically receive notifications for items or changes that do not involve you in any way.
"Receive all" tells monday.com to send you all notifications that match your personal relationship to the board and its items, rather than every activity that happens there.
- Mute all
Selecting "Mute all" under "My notifications" mutes all actions that trigger a notification on this board for you only.
- Custom
The "Custom" notification options let you select which types of notifications you want to receive for activities on this board. The customization lets you be notified only of the actions you choose, including "Mentioned me," "Assigned me," and "Automations with a 'notify' step."
Controlling notifications for your team
If your team is receiving too many notifications from a board, there are two approaches you can take as a board owner or admin to reduce the noise without losing visibility into what matters.
Mute the board for everyone
As a board owner, you can mute all notifications for every subscriber on a board at once. Open your board notification settings via the three dots menu in the top right corner of the board, select Notifications, then toggle on Mute for everyone and click Save. This stops default notifications from firing for anyone subscribed to that board.
Use automation notify actions instead of default subscriptions
A more precise approach is to replace broad subscriptions with targeted automation rules. Instead of default notifications, you can build automations that notify specific people only when certain conditions are met, e.g., "When status changes to Needs Review, notify the assigned person." This provides your team with notifications that are specific, timely, and relevant.
To learn how to set this up, see Notifications via Automations and Integrations.
Not receiving an email when assigned to a task?
If you are assigned to an item but do not receive an email notification, work through this checklist:
1 Confirm email notifications are turned on for assignments in your profile under My profile > Notifications > Email.
2 Confirm the board is not set to Mute all under your board notification settings.
3 Check your spam or junk folder for emails from monday.com.
4 Add monday.com to your email allowlist to ensure delivery is not blocked by your email provider.
5 If you are a guest, confirm the board has been shared with you directly and that your guest account is active.
Best practices for managing notifications
- Start broad, then refine: Begin with "Receive all" and full personal notifications, then turn off noise sources you do not use.
- Use @mentions intentionally: Mention people only when you need their attention, so their notification feed stays meaningful.
- Subscribe to the right items: Follow items and groups you care about instead of relying on full-board activity.
- Review your settings periodically: As your role changes, adjust your notification preferences to match your current responsibilities.
Troubleshooting notifications
- I am not receiving the notifications I expect to receive. → Check your personal notification settings to confirm the event type is enabled, and make sure the board is not muted for you.
- I am receiving too many notifications. → Review your subscriptions and turn off activity types you do not need, or mute specific boards where you are a member but not actively involved.
- I am missing email notifications. → Confirm email notifications are enabled, and check your email spam folder or filters to ensure messages from monday.com are allowed.
- I am a guest and I am not receiving email notifications. → Confirm your guest account is active and that the board has been shared with you directly. Check your spam folder and add monday.com to your email allowlist. Note that guests may receive a more limited set of notifications depending on how the board and account are configured.
- Automations are not notifying me. → Open the automation recipe and verify that you are one of the targeted people or that the people column correctly includes you. For more detailed steps, see Notifications via Automations and Integrations.
- My notifications appear on desktop but not on mobile, or vice versa. → Bell and mobile notifications are connected, but delivery can vary depending on your device settings and app permissions. Confirm that push notifications are enabled for the monday.com app on your device and that your mobile app is up to date.
FAQs about notifications in monday.com
If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.