Admins are account-level managers with full access. They can oversee and configure every part of the account, including security, billing, user management, and boards. You can have more than one admin if needed.

Team members

Team members are people in your organization who use monday.com as part of their daily work. They can access Main boards and be invited to collaborate on Shareable and Private boards.

There are two types of team members: members and viewers.

Members

Members are team members with editing access.

Members can do the following

• Create and edit boards, items, and folders
• Invite other members to boards and items
• View all Main boards
• Be invited to Shareable or Private boards
• Edit their profile
• Add updates and attachments
• Create apps in the Developer Center
• View apps they are collaborators on

The number of members you can invite depends on the plan you’ve purchased. For example, if you are on the Standard plan with 10 seats, you can invite up to 10 members.

Viewers

Viewers are read-only users who can access Main boards, as well as Shareable and Private boards they’ve been invited to. They cannot edit boards or content.

In resource management on the Enterprise plan, viewers can be used as resources and will appear in the Resource Directory.

Here is a list of what viewers can do: 

Viewers can do the following

• View all the Main boards from any open workspace on the account (and any private workspace that they are added to)
• Open an item and read the updates
• Search or filter within a board
• Be invited to the shareable or private boards
• Edit their profile section
• Invite new viewers (unless the admin blocks this setting).
• Open the board views 
• Be assigned to an item
• Be added to a team
• View and customize information in My Work
• Export boards to Excel

Here is a list of what viewers cannot do: 

Viewers cannot do the following

• Create/delete a new board
• Make any changes to any content on a board
• Make any changes to the structure of a board
• Edit information in My Work
• Change any setting of the board
• Add updates to an item, or like an update posted by someone else
• Subscribe themselves and others to an item/board
• Be assigned as the owner of a board
• Invite a guest to a shareable board
• Create a team
• Use the monday platform API
• Create or view apps in the Developer Center

You can invite an unlimited number of viewers, regardless of your plan. Viewers do not count toward billing. They can also invite other viewers unless restricted by an admin.

Guests

A guest is a user who is external to your organization, affiliates, subsidiaries, or any related entity. Examples include clients, vendors, freelancers, or external consultants.

In resource management on the Enterprise plan, guests can be used as resources and will appear in the Resource Directory.

Note: A guest must have an email domain that is different from the email domain(s) associated with the account admin’s organization, affiliates, or subsidiaries. Guests cannot join with the same email domain as the account’s organization.

Guests are available on the Standard plan and above. On the Pro and Enterprise plans, you can invite an unlimited number of guests. On the Standard plan, you can have up to three guests for free on the account level. Every fourth guest will be considered a paid member.

To see the full breakdown of how guest billing works, check out our Pricing for guests article.

Product non-member

A Product non-member is a user who has an allocated seat on one of the products on the account, but not on all products. The product non-member has viewer capabilities in all other products in the account, can filter boards (but not save them as a new view), and can write and like updates in these products. A user can only be a Product non-member if they are a member of at least one product in the account.

Custom roles

Note: Custom roles are only available on the Enterprise plan.

Enterprise admins can create custom account-level roles according to a team member’s job title, department, or other definition, and then assign specific permissions. This simplifies account governance while still giving employees the freedom to work within their role.

Once created, a custom role can be assigned to any team member through the user management section.

Subscribers

Subscribers are admins, team members, or guests who follow a board. Whenever an update is posted on that board, it appears in the inbox of all subscribers.

Board owners

A board owner can be:

• The person who created the board
• Any subscriber that the creator designates as a board co-owner

Board ownership is important for managing board permissions, such as making boards read-only for non-owners.

Note: Only admins and members can be board owners. Guests and viewers cannot be granted ownership.