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The Inbox



The Inbox is where you can see all of the new updates from boards you are subscribed to. Instead of checking each of your many boards to see what's new, you can just head over to your Inbox and see everything in one place. It is a great way to make sure you stay up to date with all of the important changes and communication within your account! 📥


Inbox settings

No matter what you are working on in your account, you can always see the Inbox icon in the left panel of your screen. At the top of the Inbox's icon, you will see a little number representing the number of new updates in your Inbox. 



  • Jump to an update

When you click on the name of the item that your update was posted in, it will open up in full screen right in the board it belongs to.


  • Mark as read

To mark your update as "read" and to remove it from your Inbox, simply click the blue checkmark to the right of the update. 


  • Undo the last close

When you click the checkmark beside an update, you "close" it, removing it from your Inbox. As soon as it is closed, a green arrow appears at the top of the screen. If you click the green arrow, you can undo the last update you closed, returning it to your Inbox! This will only work with the last update, and not with any update that was closed earlier. 



  •  Bookmark an Update

If you want to save an update for reference later, click the arrow at the top right corner of your update to launch its menu and click "Bookmark". From this menu, you can also copy the link, delete it, share it, or edit it (if it's yours)!



Inbox view options

You can filter the updates you see in your Inbox using the menu to the right of your Inbox. You can choose to view:

  • Inbox Updates - updates from boards you are subscribed to
  • I Was Mentioned - only updates you were '@ mentioned' in
  • All Updates of Your Account - updates from every board in your account, even if you are not subscribed
  • Bookmarked Updates - all updates that you've bookmarked for later


Filter your Inbox

On the bottom right you will find a list of all boards you are subscribed to under the heading "Filter by Board". Here, you can select one of your boards in order to view all updates for that particular board at one time.


Quickly clear your Inbox

Subscribed to a board you want to keep an eye on, but don't need to review all of its updates? When filtering by that board, click "Close All" at the top right corner of your Inbox to close all updates from this board! This isn't permanent, so as long as you stay subscribed to this board, you will still continue to receive updates. 



Difference between Inbox and Bell Notifications

In the left panel of your screen, there are two places for you to stay up to date on important things within your account:

  1. The Inbox
  2. Bell Notifications


Each of these notification serves a specific purpose.

  • The Inbox
What is the Inbox

Every time a new update is posted in one of the boards you are subscribed to, you will see the update appear in your Inbox. An "update" refers to a new post in the Updates Section of an item. Even if you or your team were not '@ mentioned' in the update, you will still see it in your Inbox! Think of it as a news feed to keep you in the loop with all of the updates in your subscribed boards, whether or not they are specifically relevant to you or your team. 


  • Bell Notifications
What is the bell

You receive a notification in your Bell Notifications Center every time something happens in your account that is specifically relevant to you. This includes replies to updates you wrote, being '@ mentioned' by a team member, getting assigned in the People Column on a board, or being subscribed to a board, among other things! Take a look at this article to learn more about your Bell Notifications!



If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.