Pricing for guests

 

Shareable boards allow you to collaborate with external stakeholders, known as guests. The number of guests you can invite depends on your plan. Some guests are free depending on your plan, while others count toward your billed seats.

Note: A guest must have a different email domain than the person who created the account. If they share the same email domain, they cannot join as a guest.

 

Trial account

If you are on a trial, the number of team members and guests you can invite to your account is unlimited! If you decide to move to a paid subscription, make sure that you have the correct number of guests and team members according to the plan you select.

 

Basic plan

Shareable boards feature, and therefore guests, are not included in the Basic plan. If you want to use this feature, we recommend upgrading to the Standard plan.

 

Standard plan

Guests are included on the Standard plan, and their billing follows a 4:1 ratio—every 4 guests count as 1 billed seat. That means you can invite up to 3 guests for free. When you invite a 4th guest, that group of 4 guests will count as 1 billed seat. You can then invite 3 more guests before another seat is used. This pattern continues: for every additional group of 4 guests, 1 seat is counted toward your total billing.

Your plan’s total seat count includes both members and guest groups—but they are not counted the same way. Each member uses 1 seat, while every 4 guests together use 1 seat.

For example, if you're on a Standard plan with 5 seats, and you've added 4 members, you have 1 seat remaining. That remaining seat can support up to 4 guests. If you invite 7 guests, you're still within your seat limit—4 guests count as 1 seat, and the next 3 guests haven’t yet triggered another billed seat. But if you invite an 8th guest, that second group of 4 guests will use an additional seat, bringing your total to 6 seats (4 team members + 2 guest groups). At that point, your account will be automatically upgraded to the next seat tier.

Note: If your total usage, including team members and guest groups, exceeds your plan’s seat limit, your account will be automatically upgraded. You’ll receive two email notifications before the upgrade happens.

 

Pro or Enterprise plan

On the Pro and Enterprise plans, you can invite an unlimited number of guests!

Tip: For a full breakdown of features and up-to-date pricing across all plans, check out our pricing page.

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

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