Our Non-Profit Program offers discounted plans to eligible organizations. 🙌 In this guide, we've gathered all the answers to the most frequently asked questions. Let's get started!
Are there non-profit plans available?
Yes, there are! We offer a discount on any of our yearly plans for non-profit organizations.
How can I receive a discount?
Kindly fill out this short form and our team will review your application as soon as possible, and get back to you with any applicable discounts!
How quickly will I receive a response to my application?
Once you've submitted the form, our team will get back to you within 72 hours with a response. We have a small team reviewing applications, but we do our best to follow-up as quickly as we can! 😊
What type of non-profit documentation do you require in the form?
The documentation required to receive a discount depends on the country you are applying from. Below, we have included the required documentation from countries that frequently apply for the Non-Profit Program.
- United States: 501(c) (3) non-profit organization as designated by the Internal Revenue Service
- Canada: Registered Charity or Non-Profit Organization documentation
- United Kingdom: Charity Commission for England and Wales documentation or a link to your charity’s current registration status at www.gov.uk/charity-commissions
- Australia: Australian Charities and Not-for-profits Commission documentation
Don’t see your country listed here? Submit the documentation issued by your country, we will take a look and add it to the list!
How do I apply the discount when checking out?
Once on the payment page, you will see the option "Enter a coupon code" on the right of that page as shown below:
Simply click on it and add your code. You will then see the discount applied as shown below:
Can the discount be combined with other discounts or promotions?
You are only able to input one coupon code at check-out.
Do you offer discounts on monthly plans?
At this time we are unable to offer discounts to monthly plans.
What if I already purchased my yearly plan without this code?
No problem! The admin on your account can reach out to us at firstname.lastname@example.org and we will help to issue a refund.
How can I use my tax exemption on this purchase?
Currently, our billing processor does not have the ability to remove tax before charging you. That said, if you have a tax exemption, you can follow these steps:
- Make your plan purchase
- As an admin on the account, send us an e-mail at email@example.com.
- In the subject line, write “Tax Exempt - Seeking Tax Refund”.
- In the body of the e-mail, include the invoice number and attach your tax exemption paperwork.
- We will follow up with our billing processor and let you know once they have processed the refund.
What resources do you offer to help us get started?
Check out our monday stories to find out how our users use monday.com for their non-profit organizations.
If you have any more questions, please don't hesitate to contact our Customer Success Team at firstname.lastname@example.org. We are available 24/7 and happy to help! :)