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How to sign up for the nonprofit plan?


Our monday.com WorkOS for nonprofits plan offers an easy-to-use, discounted nonprofit platform to eligible organizations. This article will walk you through all the steps on how to sign-up. 


Open a monday.com account

Opening a monday.com takes a few seconds and can be done right here. All new accounts come with a 14-day trial period. If you already have an account, you can skip this step and jump to the next step below. 


Select your nonprofit

Just click here to open the simple validation form and enter the country where you organization is registered. Once you add your country and organization's name, you should see your organization listed as shown below: 


If your organization doesn't appear on this list, click on "I can't find my nonprofit, I want to add it". You will be asked to fill out the below information to prove that your organization is formally registered as a nonprofit in your country2.png

The required documentation is different from country to country.

Check out some examples of required documentation
  • Australia: Australian Charities and Not-for-profits Commission documentation

  • Canada: Registered Charity or Non-Profit Organization documentation

  • Israel: Registered Non-Profit Organization documentation (“Amuta reshuma” certificate)

  • United Kingdom: Charity Commission for England and Wales documentation or a link to your charity’s current registration status at www.gov.uk/charity-commissions
  • United States: proof of 501(c)3 registration and EIN



Provide your contact details 


Once you've selected your organization, fill out your name and email address you've used to create your monday.com account. Next, paste your monday.com account URL. 

Your 'account name' appears in the URL search bar of your browser. For example, if your organization is 'The Red Cross', you would see something like 'theredcross.monday.com' in the URL bar and this is what you would paste into the form.



Once all the details are filled out, you will receive an email asking you to confirm your account. Once confirmed, the request will be sent to us to review and approve.

In case the email address you've provided isn't affiliated with the organization (i.e. a personal email), our partners Percent, who handle the validation process, will send you the following email:  


You should tell the owner of the email address to approve you work for them by clicking on the 'yes' button in their email. Percent will also contact the organization to confirm that you are indeed affiliated with them.


Previously paying account

If you are currently paying for a monday.com account but would like to move to the nonprofit plan, you can apply following the steps above.

Once your application is approved, we will send you an email to confirm the cancellation of your existing contract. 



To confirm that you approve this change, you should visit the monday.com Help Center and speak with one of our customer support agents who can make the change immediately. No data is at risk of being lost during this process which takes a matter of seconds.

Note: If you don't see this email, check your junk mail folder and search for an email from nonprofits@monday.com. 



How to know if I am on the nonprofit plan? 

If your application is approved, you will receive an email from Percent and our team will move your account to the nonprofit plan within 2-3 days. You can confirm your account is on the NPO plan by checking your billing page. Click on your profile picture in the top right of your screen, then select "Administration" and click into the "Billing" section, where you should see that your current plan is the "Nonprofit - Pro Plan".


If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.