How to sign up for the nonprofit plan

 

The monday.com Nonprofit Program offers free and discounted access to monday.com for eligible organizations. This article walks you through how to apply, what information you’ll need, and how to confirm that your account has been moved to the Nonprofit Program.

 

Open a monday.com account

Before you apply, make sure your organization has a monday.com account.

You can open an account here. All new accounts include a 14-day trial. If you already have an account, you can skip this step and continue to the next section.

 

Select your nonprofit organization

To begin the application, open the validation form here and enter the country where your organization is registered. Then search for your organization’s name:

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If your organization does not appear, click “I can't find my nonprofit, I want to add it.” You’ll then be asked to provide information showing that your organization is formally registered as a nonprofit in your country. 

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The required documentation varies by country.

Check out some examples of required documentation
  • Australia: Australian Charities and Not-for-profits Commission documentation

  • Canada: Registered Charity or Non-Profit Organization documentation

  • Israel: Registered Non-Profit Organization documentation (“Amuta reshuma” certificate)

  • United Kingdom: Charity Commission for England and Wales documentation or a link to your charity’s current registration status at www.gov.uk/charity-commissions

  • United States: proof of 501(c)3 registration and EIN

 

For country-specific documentation requirements, see Goodstack's nonprofit definitions: Goodstack's Nonprofit Definitions.

 

Provide your contact details 

After selecting your organization, enter your organization’s website or main web presence. Then paste your monday.com account URL into the form.

Note: You must have a monday.com account to apply for the Nonprofit Program. If you do not have one yet, open an account first and then return to the form.

 

Your account name appears in your browser’s URL bar. For example, if your organization is The Red Cross, you would see a URL like theredcross.monday.com, which is the value you should enter in the form.  

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Once you complete the form, you’ll receive an email asking you to confirm your account. After confirmation, the request is sent for review and approval.  

If the email address you enter is not affiliated with your organization, such as a personal email address, Goodstack may send a verification email to confirm your affiliation.

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Note: Goodstack’s verification emails are sent from verifications@mail.goodstack.org

 

If you use an email address that is not affiliated with your organization, Goodstack may email an affiliated contact at your organization and ask them to confirm that you work there. They will need to click Yes in the email to approve your affiliation.

 

Previously paying account

If your organization is already on a paid monday.com plan and has been approved for the Nonprofit Program, there are a few additional steps to complete the switch.

After approval, you’ll receive an email confirming that your organization is eligible and asking for your consent to move the account to the nonprofit plan.

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Note: If you do not see the email, check your spam or junk folder, or search for nonprofits@monday.com in your inbox.

 

To continue, contact support and confirm that you consent to cancel your current paid plan and move to the nonprofit plan. This change will not affect your account data.

Once your request is processed, your account will be moved to the Nonprofit Pro plan, which includes 10 free seats. If your account qualifies for a refund, it will be issued according to the refund policy.

If your account has more than 10 users, you can purchase additional seats at a 70% discounted rate from the admin section of your account. Head here for instructions.

 

How to know if I am on the nonprofit plan? 

If your application is approved, you will receive an email from Goodstack. After that, our team will move your account to the Nonprofit Program within 2 to 3 days.

1Click your profile picture in the top right corner of your account, then select Administration

2Click Billing

3Open Overview

 

Your nonprofit plan will appear as Free for all products, along with discounted pricing for additional seats if you click Upgrade. You do not need to complete a purchase to confirm that the discount is applied.

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

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