Our monday.com WorkOS for nonprofits plan offers an easy-to-use, discounted nonprofit platform to eligible organizations. 🙌  In this guide, we've gathered all the answers to the most frequently asked questions. Let's get started!

 

 Are there nonprofit plans?

Yes, there are! We want to make sure price is not a barrier to better collaboration, fundraising, and nonprofit management. Eligible nonprofit organizations can enjoy the first 10 seats on monday.com Work OS for free, and for any additional seats, a 70% discount off the Pro tier price in the same bucket pricing as regular plans. See our pricing page here.

Am I eligible?

Learn more about our qualification requirements here. Then, kindly visit our landing page here to fill out our short form and we will get back to you within 14 days with a response. We have a small team reviewing applications, but we do our best to follow up as quickly as possible! 😊

 

Required documentation

The documentation required to receive a discount depends on the country you are applying from. Below, we have included the required documentation from countries that frequently apply for the nonprofit program. 

• United States: 501(c) (3) nonprofit organization as designated by the Internal Revenue Service
• Canada: Registered Charity or Nonprofit Organization documentation
• United Kingdom: Charity Commission for England and Wales documentation or a link to your charity’s current registration status at www.gov.uk/charity-commissions
• Australia: Australian Charities and Not-for-profits Commission documentation

Don’t see your country listed here? Submit the documentation issued by your country, we will take a look and add it to the list!

 

How do I know if I'm on the nonprofit plan? 

If your application is approved, our team will put your account on the nonprofit plan and send you an email follow-up. You should then see the word “Nonprofit” in green in the lower left corner of your monday.com account, right underneath your profile picture:

You can also check your Admin > Billing section, where you should see that your current plan is the "Nonprofit - Pro Plan":

What features are available on the nonprofit plan? 

The Nonprofit plan includes all Pro features, as well as a few Enterprise features such as:

• 1000 GB Storage
• 5 years Activity log
• Up to 250,000 automation and integration actions
• 50 boards per dashboard
• Private Workspaces
• Pivot table

Check out what’s included in our nonprofit plan and learn how these features can help your team achieve your organization’s mission here!

How do I add more users on the nonprofit plan?

Once your application is approved and our team puts your account on the nonprofit plan, you can add up to 10 users at no cost. Whenever you add new users, you’ll see how many users you have remaining on the free portion of the plan. To add an 11th user (or more) and pay at the 70% discounted rate, you can check out How to add users on my nonprofit plan?

What if I already purchased my plan?

No problem! The admin on your account can reach out to us by using our contact form, and our team will assist you with moving your account to the nonprofit plan and issuing any eligible pro-rated refund if you purchased a yearly plan in the last 30 days.

How can I use my tax exemption?

Currently, our billing processor does not have the ability to remove tax before charging you. That said, if you have a tax exemption, you can follow these steps:

• Make your plan purchase 
• As an admin on the account, send us an e-mail at support@monday.com.
  
• In the subject line, write “Tax Exempt - Seeking Tax Refund”. 
• In the body of the e-mail, include the invoice number and attach your tax exemption paperwork.
• We will follow up with our billing processor and let you know once they have processed the refund. 

 

 

What if I’m on the previous nonprofit discount, but I am no longer eligible for the new nonprofit plan?

If you are no longer eligible for the nonprofit plan, we will not be able to move you over to the new discounted nonprofit plan. However, we will not remove your existing recurring discount.

What resources do you offer to help us get started?

Find success stories from real users on the nonprofit plan around the world here! You can also check out our website at digital-lift.org to learn about training opportunities, connect with our professional volunteers, and apply to our grant program. We’ve also launched a nonprofit community at community.monday.com. Check it out to connect with users and ask questions!

 

 

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.