What can we help you with?

Can I undo something?

We all make mistakes sometimes. It happens! Luckily, on monday.com, there is an undo button for that 😊

What is the undo button?

The undo button will appear at the top of your screen, giving you 10 seconds to reverse your most recent change. It looks like this:

undo.png

 You will see this option whenever you:

  • Delete or archive an item, group, or board
  • Move an item to another group or board

 

I deleted or archived something by mistake

If you deleted an item by mistake and the undo button has timed out, no need to worry — you can still find deleted items, groups, columns, and boards from the past 30 days in the Recycle Bin!

If you archived an item by mistake, you can retrieve it at any time from the archives. This article covers unarchiving an item, while this one covers unarchiving a board.

res.png

 

Lost my data after moving items to a different board

Don't worry, we can reverse this and retrieve the data! 🆘

Open the board to which you move your item to. Next, open the activity Log and click the undo button as below:

undo.png

Your item as well as all the columns will be restored in your original board. 

For future reference, please make sure to create the same columns in the dedicated board before moving your items. If we see that some columns do not match, we do show this warning message:

 

KB.png

Note:  Please note that only the user who moved the items can press the undo button.

  

If you have any further questions, feel free to reach out to Customer Success at [email protected]