AI Workflows: features and capabilities

Who can use this feature
gray-lightning.svgAvailable on Pro and Enterprise plans 

Want to make the most out of your AI Workflows but are not sure what capabilities are available?

There are countless possibilities for autonomously executing your complex work processes with AI Workflows and the workflow builder.

Read on to learn more about which could be the most helpful for your needs.

Core building blocks

Using the power of monday AI within the workflow builder

 

Note: Accessing the workflow builder from the left panel is being released gradually.

 

Click on AI workflows in the left panel to open up the workflow builder chat:

 

Here you'll be able to describe exactly what you need the workflow builder to create for you. If you don't want to start completely from scratch, you may also choose from several templates that you can later customize as needed.

 

Using sidekick in the workflow builder

You can use monday sidekick to help you use the workflow builder. Start with the action suggestions or tell sidekick exactly what you'd like it to help you with. 

To use sidekick in workflows, click on the Sidekick button at the top of the workflow builder:Group 1 - 2026-01-14T120053.027.png

 

Note: If you do not yet see sidekick in your workflow builder, please note that it is in gradual release, and you will see it soon. If you do not yet have it in your account, you will have the option outlined below for generating a workflow in the workflow builder using AI.

 

AI-powered workflow generator

The AI-powered workflow generator simplifies the workflow building process by doing all the work for you. Just enter what you need from your workflow, and watch how it is generated in second.

For example, let's use the prompt: “Manage and track incoming IT support requests. Automatically assign tickets to team members based on issue type, set priorities”:Untitled design - 2025-11-05T122833.862.gif

 

AI Smart condition

The Smart condition block lets you create dynamic conditions using AI, so you don’t need to manually define every rule. Instead of setting up multiple static conditions, you describe what you want to check in simple language, and the block evaluates the data accordingly. You can also refer to previous steps as in other workflow builder blocks.

To use it, add the Smart condition block to your workflow, enter the logic in plain terms (for example, what should qualify or trigger the next step), and connect it to the action that should happen when the condition is met. This makes your automations more flexible and easier to maintain as your data changes.

 

Update item and update subitem

Use the Update item and Update subitem blocks to update multiple column values at once in a single block. 

 

Delaying your workflows

To add a pause in between steps of your workflow for a set amount of time, you can use the delay block, creating a flexible workflow timing schedule that works for you. Check out this article to learn more about the delay block.

 

Get item data from a previous step

If you'd like to get information from a step you've used in a previous workflow block, you can use the Get item data action block. This will automatically fill in the information from your selected step. You can even add this data to an item on a completely different board.

 

Change any column value

The Change column value action block allows you to change the value of any column value in a board.  

You can change the value of any column within this one dynamic block that automatically matches your column to the value chosen. You can also a change column value for a subitem. 

 

When any item column changes block

Using the When any item column changes block can trigger your workflow without having to specify a particular column so any changes in any column on your board will automatically trigger your workflow.

 

Board structure and cross-board actions

Integrating subitems

You can integrate subitems seamlessly into almost any workflow capabilities. 

When referring to a subitem, you would use the Subitem ID instead of the Item ID. This will allow you to modify columns, notify users, delete and archive, archive and duplicate, and more.

For example, here's a workflow where we'd like to send an email with content from a subitem:

Group 1 - 2025-11-05T124607.214.png

 

Duplicating your workflows

Duplicate any existing workflow without having to rebuild it from scratch. This way, you can easily use the same workflow logic and structure for various projects across different boards.

Untitled design - 2025-11-05T125005.663.gif

 

Create board and Duplicate board blocks

The Create board action block helps you automate one of the most fundamental building blocks of any monday process: board creation! This block allows you to reuse boards directly in your workflow process.

You also have the option to use the Duplicate board block in order to duplicate an existing board. You can opt to duplicate the board's structure only or to also duplicate the content, as well as manage board members and owners.Screenshot 2025-11-05 at 12.49.24 1 (1).png

 

Create from template

The Create from template action block allows you to create instances from a template as part of a workflow.

For example, when a status changes, you can create a new board from a template, as shown below, that then creates a new item using the item ID from the first step of the workflow.Screenshot 2025-11-17 at 12.40.34 1.png

 

Push date and Set date blocks

Both the push date block and the set date block allow you to set a custom date for your workflow steps.

  • The Set date block gives you the flexibility to set the date as a custom date, today, or the date from a previous step.
  • The Push date block allows you to push the date by a custom interval such as days, business days, weeks, or months. You can also selected the duration from a previous step.Screenshot 2025-11-05 at 12.51.17 1.png

 

Find connected and matching items or subitems

The Find connected item/subitem and Find matching item/subitem action blocks will help you locate and then use or update any item by column value or by board connection. This is extra useful for cross-board workflows in order to easily manage data in multiple independent boards.

  • Find connected item - this block allows you to find a connected item (using the Connect board column) and then perform any action on it or use its data from other columns.
  • Find connected subitem - with this block, you can get the connected subitem and perform any action on it. For example, when an item column is updated in an Epic's board, you can find the connected subitem in the Release board and update its column name.
  • Find matching item -  this action block allows you to find any item in any board matching a column value and perform any action on it or use its data from other columns. 
  • Find matching subitem item block - this block allows you to search for any subitem by column value across any board. You can then perform actions on the found subitem or its parent item.

 

Move item to board

Move an item from a source board to a target board with column mapping support using the Move item to board block.

For example, When an item is created in the "Leads" board, you can move it to your "Clients" board and choose which columns carry over, like syncing "Email" with "Client Email" or "Status" with "Deal Stage."

 

Use files from update

With the Use files from update block, automatically pull files from updates as part of a trigger's output, meaning that files can be directly inserted into a Files column on any board. Insert files into a Files column wherever you need them.

When using the trigger "When update is created," you can also pull files from updates.

 

Set timeline dates

monday workflows has the unique ability to populate the Timeline Column with start and end dates. You can update the timeline start and end dates individually using any date column value from a previous item in the workflow. You can also manually set any date.

Screenshot 2025-11-05 at 12.54.39 1.png

 

You can also choose Today to select the current date. This is a dynamic field, meaning that the date will be set to the current date on the day that the action is triggered by the workflow.

 

 

Triggers and conditions

Using a new user joining your account as a trigger

Using this trigger will set your workflow in motion whenever a new user joins your monday.com account. This is especially helpful for any team that hopes to set up an orientation for their monday.com account, or any team coordinating company or team onboarding.

Screenshot 2025-11-05 at 12.58.51 1.png

 

Slack integration action block

Slack integration action blocks enable you to send a Slack message, create channels, notify others in specific channels, and invite others to channels all directly from workflows so you can maximize collaboration while minimizing manual tasks.

  • Notify users - Send others a Slack message whenever a previous item is done.
  • Create channel - Automatically create a Slack channel from within your workflows.
  • Notify in channel - Message others about anything you need directly from workflows in any Slack channel you choose.
  • Invite to channel - Effortlessly add anyone to any newly created Slack channels directly from your workflows.

Screenshot 2025-11-05 at 13.00.51 1.png

 

Please check out the Integrations available on the workflow builder to learn about all the helpful integrations you can use in the workflow builder.

 

Send formatted emails with HTML and attachments

Design and format your email body using HTML and send more polished, branded messages directly from your AI workflows using the Gmail and Outlook integration blocks. 

When setting up your email action, enter your HTML code directly into the email body field. The email will be sent using your provided formatting.

To attach a file, the file must already be stored in a Files column on the item and must mapped into the workflow attachment field. The workflow can then include that file as an attachment when the email is sent.

  • Uploading a file directly from your computer within the workflow is not currently supported.
  • The maximum file size for attachments is 5 MB.

 

Available triggers, if conditions, actions, and columns

Available triggers

View available triggers
  • When status changes to something
  • When status changes from something to something
  • When subitem status changes
  • When item created
  • When subitem created
  • When date arrives
  • When subitem date arrives
  • When form is submitted
  • When column changes
  • When subitem column changes
  • Every time period
  • When button clicked
  • When item moves to group
  • When item moves to board
  • When user joins the account
  • When board created
  • When update created
  • When item name changes
  • When item deleted
  • When subitem deleted
  • When item archived
  • When subitem archived

Supported "if" conditions

View supported "if" conditions
  • If status is something
  • If all subitems status is something
  • If dropdown meets condition
  • If number meets condition
  • If item is in this group
  • If column is empty
  • If person is someone

Available actions

View available actions
  • Add assignee
  • Create item
  • Create subitem
  • Change Status
  • Connect boards
  • Change column value
  • Clear column value
  • Notify someone
  • Set date
  • Push date
  • Set hour
  • Add assignee
  • Replace assignee
  • Send email (Gmail)
  • Send email (Outlook)
  • Notify in channel (Slack)
  • Duplicate item
  • Create update
  • Create group
  • Assign item creator
  • Duplicate group
  • Duplicate board
  • Create board
  • Start time tracking
  • Stop time tracking
  • Set number
  • Set hour to current time
  • Subscribe user to board
  • Delete item
  • Archive item
  • Get item data
  • Notify users (Slack)
  • Find matching item/subitem
  • Find connected item
  • Create Doc
  • Add Doc content

Available unique columns

View unique columns
  • Mirror - You can populate a step with the textual value of the mirror column. This provides a dynamic way to reflect and utilize text-based data across your workflow, ensuring consistency and ease of access to important information.
  • Dependency - Supporting copy dependencies from one item to another. By easily replicating dependencies, you can streamline the setup of complex workflows and ensure consistency across related items. You will be able to populate the Dependency Column only using the "create new item" block and "change column value" blocks.
  • Files - With this addition, you can easily copy files from one item to another. This streamlines the process of managing documents and ensures that all necessary files are readily accessible within your workflows. You will be able to populate the File column only using the "create new item" block and "change column value" blocks. You can also pull files from updates but only after using the trigger "When Update is Created".
  • AI Powered Blocks - You can use the power of AI within their workflows. Add in a block in the middle of your flow to translate text, improve the text, or use the custom block to do unique calculations or actions. You will need to use another block to see the information on a board (such as Change Column Value) or add it in an email.
  • Timeline - Using the blocks Change column value or Create item, Create subitem you can set the timeline start and end dates.

Other available unique values

View other unique values
  • Using the triggering user - When using any blocks that accept people values, you can assing the Triggering User to that person field. You can assign the user that triggered the workflow to an item. You can notify them and also subscribe them to a board.
  • Using formula values - Formula columns are supported in Workflows. You can use them to: Use Formula column values from trigger items, Access them via the "Get item data" block, Use them as text anywhere in the workflow, Convert them into Date or Number using our converter blocks. Note: You cannot use formulas that utilize mirror column values

 

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

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