What can we help you with?

How to manage your account's apps

 

Who can use this feature:
Admins only

 

As an admin, you have unique capabilities that allow you to install and uninstall apps, review requests to install apps, pay for and update apps, and edit app permissions. 

The "Administration" section of monday is an entire space dedicated to apps where you can access each of these capabilities. In this article, you'll learn everything you need to know to manage your account's apps successfully. Let's get started!

 

 Installing apps

Account admins are the only users who can install apps on accounts. To learn how to install an app on your account, check this out!

 

 Reviewing requests to install apps

Whenever another user tries to install an app, monday automatically sends a request to the account admins. These requests are compiled in the "Pending Installs" tab, but you will also receive an email and in-platform notification every time an installation request occurs. The app won't be installed until the request is approved. 

 

To help the admin determine whether or not to accept a request, the requestor can submit an explanation of their needs. 

Group 155.png

 

You can manage these requests by clicking on your profile in the top right corner and selecting "Administration". Click "Apps" on the left-side menu, and the "Pending Installs" tab will appear underneath the page's title:

 

Pending installs tab.png

Click "Install" for the app you want to install, or click "X" to reject the request. You can also click on the three-dot menu to view more information about the app!  

 

 Paying for apps

When you install an app to your account, you have to select which plan you want to sign up for. Many apps offer free or trial plans that allow you to try out the app in addition to paid plans. You can always upgrade from a free plan to a higher tier, or sign up for a paid plan after your trial. 

All app plan management is done by clicking your profile in the top right corner and selecting "Administration". Click "Apps" to open a list of the apps installed on your account. If you have a free plan that can be upgraded to a paid plan, or if your plan expires (trial or paid), you will see a green "See plans" button. Click the button and select the plan you want to subscribe to! 

 

See plans (1).png

 

Tip: You can also follow these steps to pay for the app from the installed apps page!

 

 Updating apps

Developers continuously improve and fix their apps, and these updates are shared with users through new app versions. Most changes are automatically pushed to users and don't require manual updates, but some updates, like permissions or scope changes, must be installed by an admin. 

To do so, click your profile in the top right corner and select "Administration." Click "Apps" from the left-side menu to open a list of the apps installed on your account. All apps that need to be updated will have an "Update" button next to the three dots. Click the button and follow the prompts to update your app! 

 

Update app.png

 

 Editing the app's permissions

As an account admin, you can easily update the app's permissions to add or remove it from a workspace! Click on your profile in the top right corner and select "Administration". Click "Apps" from the left-side menu. Find the app you want to edit, click the three dots, and select "Permissions". This opens a window where you can add the app to all or specific workspaces:

 

App permissions.png

You can also use this feature to manage app access on your account!  

 

 Uninstalling apps

Installed an app to your account and want to remove it? No problem! As an account admin, you can easily remove an app from your account in just a few steps. 

Click on your profile in the top right corner and select "Administration". Click "Apps" from the left-side menu. Find the app you want to uninstall, click the three dots, and select "Uninstall". A pop-up menu will appear where you can click the blue "Uninstall" button. Doing so will immediately uninstall the app and remove all of its features from your account! 

 Keeping track of apps

You can stay up to date on which marketplace integrations are being used on your boards. Keep track of these by navigating to the Automation Center and then clicking on the "Connections" tab.

Group 63 (44).png

Account admins can view all integrations being used by the account in the Administration section under "Connections."Group 63 (45).png

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.