Who can use this feature

Admins

The monday marketplace is full of amazing apps that complement your monday experience. Account admin have the ability to install and uninstall apps, review requests to install apps, pay for and update apps, and also edit app permissions. 

These capabilities can be accessed in the Administration section of monday or in the marketplace Manage apps dashboard. In this article, we'll walk through everything you need to know to manage an account's apps successfully. Let's get started!

Installing apps

Account admins are the only users who can install apps on accounts. To learn how to install an app on your account, check out this article.

Enterprise admin custom role assignments

For Enterprise accounts, admins can create custom roles for app admins, meaning granting non-admin users the ability to install and manage apps.

First, navigate to the Permissions section of the Administration section. Then click on the Member tab and check the Access the Apps section option under Admin Privileges.

Next, click on the New role button on the top right of the page:

Name your new role and choose which role it will be based on. When done, click on Create:

Finally, navigate to the Directory tab in the left pane menu, and then the Users tab.

Find the user you want to grant your custom admin permissions to, click on the dropdown menu under the User role column, and click on your newly created role (in this case, we named ours Apps admin).

Reviewing requests to install apps

Whenever a non-admin user tries to install an app, all of the admins on the account will receive a request to approve the installation by email, a red bell notification, and also on the monday platform in in the Manage apps section of the marketplace. To get there, open up monday marketplace by clicking on the icon at the top of your screen:

Then you will see the Manage apps button on the top right:

After you click on the button, you will be able to see both Installed apps and Pending installs:

Requested apps won't be installed until the request is approved. To approve an install request, click on the View app button on the right of the particular app you'd like to review. You will then be taken to the app's listing page.

There you'll be able to see who requested the app by clicking on the User requests button. Then you will be able to decide whether to Approve or deny the request by clicking on the respective buttons:

Once an app has been  approved or denied, all the users that have requested the app will be notified with an email and red bell notification.

Paying for apps

When you install an app to your account, you have to select which plan you want to sign up for. Many apps offer free or trial plans that allow you to try out the app in addition to paid plans. You can always upgrade from a free plan to a higher tier, or sign up for a paid plan after your trial. 

To see app plan management in the Admin section, click on your profile picture in the top right corner and click on Administration. Then click on the Apps tab on the left-side menu, and then on the Installed apps tab underneath the page's title:

This will open a list of all the apps installed on your account. If you have a free plan that can be upgraded to a paid plan, or if your plan expires (trial or paid), you will see a green "See plans" button. Click the button and select the plan you want to subscribe to.

Tip: You can also follow these steps to pay for the app from the installed apps page.

Updating apps

Developers continuously improve their apps, and these updates are shared with users through new app versions. Most changes are automatically pushed to users and don't require manual updates, but some updates, like permissions or scope changes, must be installed by an admin. 

Apps that need to be updated will have an "Update" button next to the three dots. Click the button and follow the prompts to update your app.

Editing app permissions

As an account admin, you can update app permissions to add or remove them from a workspace. Find the app you want to edit, click the three dots on the right, and click on Permissions. This opens a window where you can add the app to all or specific workspaces:

Uninstalling apps

Installed an app to your account and want to remove it? No problem! As an account admin, you can easily remove an app from your account in just a few steps. 

Find the app you want to uninstall, click on the three dots, and click on Uninstall. 

You will then see the following screen that will ask you to share the reason you're cancelling. When you're done, click on Uninstall.

Then confirm your choice by clicking on checkbox that asks to acknowledge that you want to uninstall and click on Cancel subscription.

What if automations from an uninstalled app are still running?

Uninstalling an app removes it from your account but does not automatically delete automations that were set up using it. To remove these, go to the Autopilot Hub and delete the relevant automations manually.

Keeping track of apps

You can stay up to date on which marketplace integrations are being used on your boards. Keep track of these by navigating to the board automation page and then clicking on the Manage tab. Then click on the My connections tab, where you will be able to see which apps and integrations are being used on the board.

Account admins can also view all integrations being used by the account in the Administration section Connections on the left side panel. Then, click on Automation connections to see the full list of apps and automations used by the account.