Updates vs. info boxes

Clicking on any pulse in your board will open the updates and info boxes section. The first view is of the updates section.

Updates allow you and your team to communicate, social media style, inside a pulse, keeping all the conversations about a specific task or project in the same place and in context. 

By @mentioning a person or, if you have created teams in your account, @mentioning a team, you will ensure that the right people see your update. Team members receive a notification in their notification bell when they/a team they are a part of are @mentioned.


Team members can give your update a thumbs up, reply to your update, send you a gif, @mention someone else or upload documents in response to an update. You can see who has seen an update by hovering your mouse over the eye icon under your update.


You can upload documents from your computer, Google Drive or Dropbox into an update and a large downloadable preview of the document will be shown.


You can add a checklist into an update to add another layer of information into tasks or to simply create a list of information.


When looking at your board, where there are updates in a pulse you will see a number in a colored circle in that pulse. The color of the circle starts as blue and turns grey when a week has passed since the last update was posted inside that specific pulse.

If there's a checklist, you will see the checklist symbol on the pulse which indicates how many items in the checklist are checked off. 

You can find out more about communicating with your team using monday.com here

Info Boxes hold a different purpose than updates. These are steady, rearrangeable boxes that are often used for documentation organization and storing certain information related to a pulse in an easily accessible way. 

At the top of the window, you will see Info Boxes as a tab next to Updates.

You have the choice to add a note, files or Q&A's. You can of course add more than one of the same "type" of box, for example, you could add 2 boxes for different types files e.g. one for contracts and one for invoices. 


1. In the note section, you can add text which you want to be able to access easily, without it getting lost in an updates thread e.g. a sales pitch or script. You can also add files from your computer, Google Drive or Dropbox.


2. The Add files box allows you to add files from your computer. This is a great way to store and organize files related to a task/project. Edit the name of each box to explain what's inside by clicking on the pencil icon next to it.


3. The Add Q&A allows you to add a list of questions and answers in a box. 


When duplicating a board including its content, the info box contents will transfer to the duplicate copy. To save yourself time, if you use the same documents for each project, add them into the info boxes of a template board and duplicate the board for each new project opened.

You can also sort your info boxes by dragging and dropping the box into place.



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