How to export your entire account's data

 

As the admin of the account, you have the ability to download your entire account's data to your device. This will download all the boards in the account including shareable and private boards as well as any files that have been uploaded to your boards.

 

Export your account's data

Click on your profile picture located at the top right corner of your screen and select Administration.Group 1 (49).png 

Click on the General tab from the left panel menu, and click on the Account tab at the top of that screen as shown here:Group 1 (50).png

 

Scroll all the way to the bottom of the page, where you will seethe Export account data section. Click on Export. This will export all of the data (including shareable and private boards) in your account to a zip file.

You can also choose to exclude any files added to your boards by ticking the box above the export button This will help to speed up the export if you need it to download faster and without attached files.Group 1 (51).png

 

Note: Archived boards and workdocs are not supported when exporting the account data. It is advisable to export your workdocs as a PDF before exporting your account data as not to lose them in the process. 

 

Once you click on Export, you will receive a message letting you know that the export is in progress and will take a few hours. Untitled design - 2025-05-27T160744.409 (1).gif

 

Note: You can export all of your account's data once every 24 hours.  Each time you do this, all admins on your account will be notified.

 

Within a few hours, you will receive an email with a link to download all your account data as a zip file to your computer. Click Download here as seen below: 

Group

 

This link will only be valid for 24 hours from the time the email is received. After 24 hours, you may repeat this process from the beginning to receive a new link.

 

Note:  For now, this action does not include Dashboards, but don't worry - their data all comes from boards that will be exported in your zip file!

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

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