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How do I change my email or my password?

Changing your email or password can be done in few easy steps! 1️⃣ 2️⃣ 3️⃣ GO!

 

Note: You cannot change someone else's password, even if you are an admin.

 

How to change my email?

Click on your profile picture located at the bottom left of your account. Next, click on "My profile" as below: 

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Within your profile, choose the "Personal Info" tab. Next, click on the word "Email" next to your e-mail address. 

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You will then be able to add your new email address: 

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After adding your new email address and current password, press on "Change email address" and you are done!  🎉  

 

Note: If SSO is enabled on your account and you've changed your email, please contact your account admin to reset your UID (user ID) to avoid any issues logging in. If you need any further assistance, feel free to email support@monday.com

 

How to change another user's email?

If you are the admin of your account, you can now easily edit another user's email address directly from the user management section! Once there, click on the three-dot menu to the right of the user's name and press "Edit email address":

Screen_Shot_2021-05-03_at_10.27_1.pngFrom the resulting pop-up screen, enter in the user's new email address and press "Change email address" to proceed:

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Once complete, the user will receive a confirmation email to the newly entered address which they must accept within three days in order to complete this change. In the event that the user does not confirm this email within three days, their email address will not be changed in your monday.com account. 

Note: The ability to change another user's email address is currently not available on accounts that are on servers EU based servers. This will be available shortly, so stay tuned!

 

How to change my password?

Click on your profile picture located at the bottom left of your account. Next, click on my profile as below: 

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Within your profile, choose the"Password" tab. From here, you will be able to change your password. 

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Tip:  You can also change your account's name and URL. Click here to see how. 

 

 

If you have any questions, please reach out to our team by using our contact form. We're available 24/7 and happy to help!