What can we help you with?

How do I change my plan?

 

You can upgrade or downgrade your plan at any time! Keep reading to learn more.

 

How to change your plan

Whether you are looking to increase the amount of seats on your account or simply make any change to your plan, follow these easy steps:

Click on your profile picture and then select "Administration". 

Administration Section.gif

 

Once in the Administration section, locate and click "Billing" in the left-hand menu. Once in the Billing section, you will be in the "Overview" tab:

Group 12 (72).png

 

On the Overview tab, find the product whose plan you want to change, click on the three dots next to it, and select "Change product plan" as we've done below with work management: 

Group 12 (73).png

 

Pick the changes you'd like and follow the promts to complete your transition. If you need to deactivate a few seats on your plan in an effort to downgrade, click here.

 

How much will my upgrade cost?

If you are upgrading in the middle of a subscription, the unused balance of the current plan will apply to the price of the new plan and start a brand new billing cycle. 

The prorated upgrade charge would be the total plan price minus the unused carryover balance from your previous plan. 

 

Note: For more information on pricing, visit our pricing page.

 

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.