How do I change my plan?

Who can use this feature:

You can upgrade or downgrade your monday.com plan directly from your account. Upgrades take effect immediately, while downgrades (whether reducing seats, removing products, or switching to a lower plan tier) only take effect at plan renewal. For monthly plans, this means the change will apply from your next monthly renewal date. For yearly plans, it will apply from your next yearly renewal date.

 

How to change your plan

Whether you’re looking to unlock more features or adjust the number of seats on your account, you can manage changes from the Billing tab in the Administration section.

Start by clicking on your profile picture and selecting Administration:

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From there, choose Billing from the left-hand menu. The Overview tab will open up:

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Find the product whose plan you want to change, click the three-dot menu next to it, and select Change product plan or Change team size, depending on the update you’d like to make. Follow the prompts to complete the transition.

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Note: monday.com does not automatically reduce your seat count when users are deactivated. This protects your account structure and ensures you don't lose your preferred pricing or seat availability due to temporary staffing changes.

 

Upgrades take effect immediately, and a new billing cycle begins at the time of upgrade. Downgrades can be scheduled in advance from the Change product plan/Change team size menu, and they will automatically take effect at the start of your next billing cycle — the following month for monthly subscriptions, or the following year for yearly subscriptions.

 

How much will my upgrade cost?

If you upgrade in the middle of a subscription, the unused balance from your current plan will be applied toward the price of the new plan. A new billing cycle will start at the time of upgrade.

The prorated upgrade charge is the total price of the new plan minus the unused balance from your previous plan.

 

Note: For more information on pricing, visit our pricing page.

 

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

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