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How do I change my plan?


You can upgrade or downgrade your plan at any time. Keep reading to learn more.


Steps to change your plan

Whether you are looking to increase the amount of seats on your account or simply make any change to your plan, follow these three easy steps:

Step 1. Click on your profile picture and then select "Administration". 

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Step 2. Once in the Administration section, locate and click "Billing" in the left-hand menu. Once in the Billing section, you will be in the "Overview" tab. On the Overview tab, click on "Change plan" in the upper right-hand corner: 

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Step 3. Pick the plan you'd like and follow the steps to complete your purchase. If you need to deactivate a few seats on your plan in an effort to downgrade, click here.


How much will my upgrade cost?

If you are upgrading in the middle of a subscription, the unused balance of the current plan will apply to the price of the new plan and start a brand new billing cycle. 

The prorated upgrade charge would be the total plan price minus the unused carryover balance from your previous plan. 


Note: For more information on pricing, visit our pricing page 



If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.