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Gmail connection error

    Gmail connection error

    1 min read
    Guide

     

    Were you working on your board while using the Gmail Integration and you received the following error message? 

    large-image.png

    Don't worry! Here's a guide on how to resolve it.

     

    What does this error message mean? 

    This error means the connection between your monday.com account and Gmail was disabled and you now need to recreate this connection.

     

    How to resolve it  

    If you're using the Gmail integration, click on the integration button located on the upper right of your screen. Once in the center, select "Board Integrations": 

    Group_1_-_2022-10-06T151240.976.png

     

    Next, click on the three-dot menu next to one of your Gmail integration recipes and then click on "Edit" to the right of the connected email address.

    Group_1_-_2022-10-06T151502.935.png

     

    Then, from the following screen, click on "Use another account" and then proceed to reconnect your Gmail account in order to reset the integration.

    Group_1_-_2022-10-06T151653.001.png

    Note:  This step is very important. You have to choose "Use another account" to refresh the connection. Please note that you can use the same login credentials when choosing this option! 😄

     

     

     


     

    If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

    Shelly Gross - Quality check

    Comments