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Gmail connection error

Working on your board and receiving the following error message? 

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Don't worry! Here's a guide on how to resolve it! 

 

What does this error message mean? 

This error means the connection between your monday.com account and Gmail was disabled and you now need to recreate this connection

 

How to resolve it? 

Simply follow these steps to resolve the issue and get right back on track: 

Go back to your board and click on the integration button located on the upper right of your screen. Once in the center, select "board integration" as below: 

gmail__1_.png

Next, click on the plug icon next to one of your gmail integration. 

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Next, click on use another account as below: 

use.png

 

Note:  This step is very important, you have to choose 'use another account' as this action will refresh the connection. Please note that you can use the same login credentials when choosing this option so don't worry :)  

 

 

If you have any questions about this or anything else in this article, feel free to reach out to us at customer success at [email protected]