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How to update my VAT ID number


If you are an admin of the account, you are able to manage and update your payment details from the billing page. In this article, we will cover how to add your VAT ID prior to purchasing a subscription and how to update your VAT ID if you are already a paying user.


Adding my VAT before a purchase

Whenever you purchase a monday.com subscription, you have the option to add your VAT ID prior to the payment so you won't get charged. 

Start by filling in your credit card details. Once you pick the country, the option to add your tax ID will appear on the right of the page as shown below: 



You will then see that the VAT tax will be deducted from the total cost. Next, submit your purchase and you are all set! 


Updating my VAT ID number

As an admin, you can update your VAT ID number at any point. To do so:

  • Click on your avatar located on the bottom left of your screen
  • Next, select admin
  • Click on the Billing tab and then settings
  • Add your VAT ID and click on "Save settings"


When you enter your VAT ID on the platform, this will automatically generate a request to apply the VAT ID to all eligible invoices within the same calendar year and to process a refund on those applicable VAT charges. No additional action needed!  We will follow up directly with a confirmation. 


Note:  Once you update your VAT ID on the platform, your VAT ID will be applied to future invoices, and a request for a refund will automatically be sent for all charges within the same calendar year.


For more information about managing your billing information, check out this article. 


If you have any questions, please reach out to our team by using our contact form. We're available 24/7 and happy to help!

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