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Notifications explained

  

 

There are 6 different places where you can receive notifications from monday.com:

  1. The monday.com inbox
  2. The bell icon
  3. Your personal email address
  4. Desktop notifications
  5. Slack 
  6. Mobile notifications

Continue reading to better understand how our notifications work! 🌟

 

The Inbox

The Inbox is where you will see all updates from boards you are a member of, even if you are not specifically mentioned in that update or assigned to each item. You can think of this as a news feed, where you can see everything your team has posted on those specific boards.  

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If you do not wish to see updates for a particular board, you can unsubscribe from the board.

 

The bell icon 

The bell icon is where you receive all of the information that's specifically relevant to you 

You will receive bell notifications when someone...
  • Crowns you as an admin on the account
  • Assigns you to an item in a People column
  • Mentions you in an update or a reply to an update
  • Mentions a team you are a part of in an update
  • Replies to an update you wrote
  • Subscribes you to an item or board
  • Deletes an item or board you are subscribed to
  • Archives an item or board you are subscribed to

You will also receive Bell notifications for any automations you have activated on your board (keep reading below to learn more). 

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Email notifications

By default, all email notifications will be turned on for each new user, but you can go to your profile settings to change that. You will get an email notification whenever someone:

You will receive email notifications when someone...
  • Assigns you to a item
  • Replies to your update
  • Updates a item you're an owner of
  • Updates a item you're subscribed to
  • Replies on a conversation you're a part of
  • Signs up after you invited them
  • Does not sign up after you invited them
  • Mentions you in a post or reply
  • Subscribes you to a Board/item/Team
  • Signs up with an email address from your account domain

If you want to receive fewer emails, and stick to one place for your notifications - or maybe the exact opposite, have all your monday.com notifications be sent to your email - you can easily set this up and manage it in the "my profile" section of your avatar! Check out the "How can I change my email notifications?" article to learn more. 

 

Notifications with Automations & Integrations

  • Notifications with automations

Using monday.com automations, you can now expand and customize the bell and email notifications you and your teammates receive! Simply set the trigger (the action that must occur) and select who you wish to notify. Here are some examples of the automation notifications you can now create on your boards:

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You can learn more about how to automations work and how to add them to your boards here.

  • Notifications with integrations

Additionally, you can opt to send and receive monday.com notifications via SMS also using monday.com integrations with Twilio. You can choose from the following scenarios:

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Learn more about setting up your Twilio account and automations here

 

Desktop notifications

You can receive pop-up notifications right on your desktop, so you'll never miss something important. They can be really helpful if you're working outside of monday.com but still want to know when something requires your attention.

To enable desktop notifications, just follow these steps-

  • Click on your Profile Picture
  • Click the Notifications tab
  • Click "Enable desktop notifications"

To disable desktop notifications, simply follow the same steps, and click "Disable desktop notifications". You can read more about desktop notifications in the "How do I enable or disable desktop notifications?" article.

 

Receive notifications in Slack

Do you find yourself corresponding often with your teammates in Slack? Since you're checking Slack often, wouldn't it be great if you could check your important monday.com notifications there as well? You can set up an integration that shows your most relevant monday.com notifications right inside Slack!

To set up your Slack Notifications, follow these steps:

  • Click on your Profile Picture
  • Click the Notifications tab
  • Click "Enable Slack notifications"

Follow the rest of the steps in the "Receive monday.com notifications in Slack" article to complete the set-up process!

 

Mobile notifications

The fourth place to receive notifications is via your mobile device throughout iOS and Android app. These notifications act similarly to other app notifications you'd receive on your device. Push notifications that you would receive on your mobile device would be synonymous with your bell notifications. You can learn more about our mobile devices here.

 

 

If you have any questions, please reach out to our team using our contact form. We're available 24/7 and happy to help!

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