Notifications via automations and integrations let you send important updates from monday.com directly to channels like Slack, email, Microsoft Teams, and more. This article explains how to set up automated notifications, select the appropriate communication channel, and ensure that the right people receive the right information at the right time.

Here's to streamlining communication and keeping your team aligned across all your connected tools 🏆

Email notifications

Email notifications in monday.com help you stay updated on important changes without needing to check your boards. By enabling email alerts, you can receive updates about assignments, mentions, status changes, and automation messages directly in your inbox.

Use this option if you prefer to track your work through email or want to ensure you never miss a key update. You will get an email notification whenever someone:

You will receive email notifications when someone...

• Assigns you to an item
• Replies to your update
• Updates an item you're an owner of
• Updates an item you're subscribed to
• Replies on a conversation you're a part of
• Signs up after you invited them
• Does not sign up after you invited them
• Mentions you in a post or reply
• Subscribes you to a Board/item/Team
• Signs up with an email address from your account domain

If you want to change how often you receive email notifications, you can manage your email notification settings from your profile menu. Check out this article to learn how to adjust which email notifications you receive and how frequently you receive them. 

How do I enable desktop notifications?

You can receive pop-up notifications right on your desktop, so you'll never miss something important. They can be really helpful if you're working outside of monday.com but still want to know when something requires your attention.

Steps: Enable desktop notifications

1. Click your profile picture (top-right corner).
2. Click the Notifications tab.
3. Click Enable desktop notifications.

Note: To disable desktop notifications, follow the same steps and click Disable desktop notifications. This article explains how to enable and disable desktop notifications and includes additional details about how they work.

How do mobile notifications work?

You can also receive notifications via your mobile device, through iOS and Android apps. These notifications act similarly to other app notifications you'd receive on your device. Push notifications that you would receive on your mobile device would be synonymous with your bell notifications. 

Note: Learn more about the monday.com mobile apps in this article. It covers how to use monday.com on iPhone, iPad, Android, and other mobile devices.

How do I customize notifications with automations?

With monday.com automations, you can customize bell and email notifications for you and your team.

The linked resource explains what you can do from the board Automations page and where to find automation templates.

Steps: Open the board Automations page for Communication notifications

1. Click Integrate (top right of the board).
2. Click Automate (top right of the board).
3. Select Communication in the left panel.
4. Choose an automation template.
5. Set a trigger.
6. Select who to notify.

Note: You can learn more about how automations work and how to add them to your boards.

How do I receive monday.com notifications in Slack or Microsoft Teams?

You can set up an integration to receive monday.com notifications in Slack or Microsoft Teams.

• Receive notification in Slack

To set up your Slack Notifications, follow these steps:

The linked resource explains how to connect monday.com to Slack and configure Slack notifications.

Steps: Connect Slack notifications

1. Click your bell notifications icon (top right).
2. Click the settings cogwheel.
3. Select the Connect Slack icon.
4. Click Allow.
5. Click Authorize.

You can also reply to monday.com notifications directly in Slack.

Note: Guests are not permitted to enable Slack notifications.

• Receive notifications in MS Teams

The MS Teams integration enables you to receive notifications from monday.com and reply to updates directly from Microsoft Teams.

The MS Teams integration article explains how to connect monday.com to Microsoft Teams and set up notifications.

Steps: Connect Microsoft Teams notifications

1. Click your bell notifications icon (top right).
2. Click the settings cogwheel.
3. Select the Connect MS Teams icon.
4. Click Allow.
5. Click Authorize.

Note: You can also send and receive monday.com notifications via SMS using the monday.com integrations with Twilio. This article explains how the Twilio integrations work and how to set them up.

FAQs

Why am I not receiving notifications?

If you are not receiving notifications, check the notification type you are trying to receive (email, desktop, mobile, or an integration) and confirm it is enabled in the relevant settings area described above.

Can I choose who gets notified?

Yes. When you set up a notification automation, you can select who to notify in the automation template.

Can guests enable Slack notifications?

No. Guests are not permitted to enable Slack notifications.