Who can use this feature

accounts that have monday's AI capabilities enabled

AI Permissions let admins manage who can access and use AI capabilities across the account.

This article explains how to enable AI, manage AI permissions, and use the AI governance section to monitor AI usage across the account.

Enable or disable AI capabilities

As an account admin you can choose to manage AI capabilities on the account via the Administration section.

To enable or disable AI features on the entire account:

1Click on your profile picture in the top right-hand corner of the page and choose Administration

2Click AI governance on the left pane menu, then click on AI permissions

3Locate the Enable AI features option and toggle between On and Off as needed

AI Governance

The AI governance section gives admins one central place to manage and monitor AI across the account. From here, you can control access to AI features, review how AI credits are being used, set usage limits, and manage AI access across your account. 

AI permissions

The AI permissions tab lets you control AI access at the account level. Once AI is enabled, the page is organized into two main sections: AI agents and AI features.

Every agent type is managed at the top of this tab: user agents, monday agents, third party agents, org agents, and external AI connectors. These agent types appear first so you see them before other AI features. To allow access, select Selected Roles and choose which account roles can use each agent type.

For each agent type, you can set permissions for a specific agent or inherit from the parent level. This gives you the flexibility to choose between granular control for individual agents and a simple default setting that applies across multiple agents.

Below the agents section, each AI feature appears with its own permission setting. To allow access, select Selected Roles and choose which account roles can use that feature:

For AI Sidekick and AI Blocks, after selecting the relevant roles, you can decide whether the feature is enabled in all workspaces, enabled in selected workspaces, or disabled in selected workspaces. From there, you can then choose the relevant workspaces that can or cannot use the feature directly from the dropdown:

The same general setup applies across AI features, except that some features support role-based controls but not workspace selection.

Credits

The Credits tab shows how many AI credits your account has used in the current billing cycle, along with your total credit balance. You can drill into usage to understand where credits are being spent.

The Credit usage during this billing cycle chart gives you a visual overview of cumulative credit consumption across the current billing cycle. The chart shows your actual usage to date, along with estimated usage projections at the current rate, +10%, and +20%, helping you anticipate whether your account is on track to stay within its credit limit. You can hover over any point on the chart to see the exact day in the billing cycle and cumulative credits used at that point.

You can review AI credits consumption per feature and per user, filter the data to investigate specific users, and see a breakdown of credits by feature to identify which AI capabilities are driving usage. If you want to analyze trends outside of monday.com, you can also download AI usage data for all users.

Usage limits

The Usage limits tab helps you control how AI credits are used across your account at three levels: account-wide, per AI capability, and per user.

Under Account limit, you can see how many AI credits are available for the current billing cycle. To review current consumption, click Check usage. 

Under Feature limits, you can set credit usage limits for individual AI capabilities during the current billing cycle. If no limit is set for a specific feature, credits will be allocated as needed until the account reaches its overall limit. Each feature limit is labeled as either Hard or Soft in the Usage limits tab, indicating the type of enforcement that applies when the limit is reached.

Under User limit policies, you can set a default AI credit limit for all users in the account and create additional policies for specific users, such as power users or AI builders who need a higher limit. Click Add limit policy to set a limit and assign users to that policy.

Agent directory

The Agent directory tab gives admins a centralized view of the AI agents running across the account. The directory displays key details for each agent, including the agent name, owner, sharing status, current status, asset access, creation date, and model used.

From the three-dot menu on each row, admins can manage an agent's status directly from the directory. Inactive agents can be activated, and active agents can be deactivated.

Admins can also use the Filter button to narrow the list by user and view agents created or owned by specific team members.

Vibe apps

The Vibe apps tab helps you understand AI usage related to Vibe apps across your account. Use it to monitor adoption and get a clearer picture of how your team is using these capabilities over time.