In order to grow brand recognition as well as foster and maintain trust with email recipients, it's important to set up a custom website URL and domain.
That way your business name matches your web address and increases the chances of your campaign emails being opened rather than ignored or deleted.
In short, when you set up the DNS records you are essentially giving us permission to send emails from your domain, even though we are sending the emails from a different source.
We'll walk you through how you can easily configure your email infrastructure on monday campaigns.
Getting started
Emails sent external domains remain subject to the trial limit of 5 emails.
To begin setting up your email infrastructure on monday campaigns, open up Settings by clicking on the cogwheel button:
Once you have opened up Settings, click on the Email Infrastructure tab on the left side menu:
Your sender name and email is critical, as it will build trust with your email recipients. It comes built in with your account. You can modify and customize the email address that is given to you so that you can personalize it with your brand, which is what helps build that trust that is vital for your business and email campaigns.
How to customize your sender email address
Click on the Domains tab and then click on + Add domain:
You can add:
-
your preferred domain name
- this can correspond with your business name. Be sure not to include: "http://" or "www."
- a subdomain
- a DKIM selector
After entering your details, you will see a preview of your domain. When you're done, click on Continue:
Verifying your sender email address
In the following step, you will have to verify your domain name and configure DNS records. This is done in order to authenticate your emails and improve deliverability.
Navigate to the copy icon under Value and click on it in order to copy the DKIN record value there:
You will then need to paste this value into the platform that hosts your DNS. As the instructions above these values explain, log into your domain host, go to DNS settings, copy the values of the DKIM records and paste them into your email domain account.
Once added, verify your domain by scrolling to the bottom of the Configure DNS records page and click on Verify this email domain:
Once you have finished this process, you can track your domain's status in the Senders tab:
If your domain is still pending, you willing see its status listed as Pending. Once it has been approved, it will then be listed as Verified.
Once it is verified, you will be able to navigate back to the Senders tab and click on + Add sender to add senders to the domain. For example, if you've connected a domain named "mycompany.com", you will be able to add a sender called "marketing@mycompany.com" and so on.
These will be the email addresses listed here: when you create a new campaign and you need to choose the Sender:
IP Addresses
By default, after you create the sender, the emails you send out in campaigns are sent from a server with a shared IP. If you would like to use a dedicated IP, navigate to the IP Addresses tab and then click on Request Dedicated IP:
Next, click on Confirm request:
Check out the article about using a dedicated IP for your monday campaigns to learn more.
If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.