Accidentally deleted something on your account? Not to worry, we found a solution for you! All deleted items, subitems, columns and groups from your boards, as well as all Shareable and Private boards and dashboards you are subscribed to will appear within the trash section. 🗑

 

How to access it

To access the trash section, click on your profile picture in the top right corner and select "Trash" as shown below:

All deleted items, subitems, columns, groups, boards, docs, and dashboards will be stored in the trash section for 30 days unless you choose to restore them or delete them permanently. After the 30 day period, items cannot be retrieved. 

 

How it works

Within the trash section, you'll find any deleted items, subitems, columns, groups, boards, docs, and dashboards. For each one of these, you will be able to see:

• The name
• Type (item, subitem, column, group, board, doc, or dashboard)
• Where it was deleted from 
• Who it was deleted by
• When it was deleted

 

Restore or permanently delete something

• To restore any component from the trash section, select one or more items from the left side and then click on "Restore" from the bottom pane that appears. You can also restore an individual item by clicking on the three-dot menu to the far right and selecting "Restore".
• To permanently delete something, select one or more items from the left side and then click on "Delete Permanently" from the bottom pane that appears. You can also delete an individual item by clicking on the three-dot menu to the far right and selecting "Delete permanently".

 

Filter data shown in the trash section

Do you have many boards, items, subitems, and workdocs located in your trash section? Are you looking to narrow down the results shown so you can find exactly what you need? If so, we've got you covered!

Using the new trash filter, you can select which deleted objects will be displayed according to their type, date they were archived, or board name, so you can find exactly what you need. To do this, simply click on the "Filter" button on the top left and select the parameters that you'd like to filter by. 

 

 

How board permissions effect content shown in the trash

• Board Ownership

If the board is set to the "Only owners can change" permission and you are not an owner, you will not see deleted items from this board in the trash section. Check out this article to learn more about it.

 

• Hidden Columns

If you’ve deleted a column that had the Hide Column permissions enabled on it, users that didn't have permission to see the column on the board will not see it in the trash section. You can read this article to learn more about hiding columns.

 

• Viewing permissions

If you had viewing permissions to a board when it was active, you will be able to view it within the trash section. However, if you did not have access to a board (i.e. if it was a Private Board that you were not subscribed to) it will not be visible to you within the trash section either.

 

• Editing permissions

Similarly, if you had editing permissions to a board, you'll be able to restore it from the trash section within 30 days of it being deleted. However, if you did not have editing permissions to a board while it was active, you will not be able to restore it from the trash section.

 

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.