The app marketplace is loaded with apps that have been developed by external parties. So how can you be sure of the quality of an app before you integrate it into your monday.com workflow? That's easy - you can check the ratings left by other trusted monday.com users! Let's take a look at how app ratings work.

How does it work

You can rate any of the apps you have currently installed on your monday.com account. This helps us ensure that ratings are genuine and coming from someone who is really using the app. 

The rating is using a star scale from 1 to 5, where 1 is low and 5 is high. There is also an additional option to leave written feedback.

You cannot rate apps used in the past that have since been removed. 

How to rate apps 

To rate an app, open up the app marketplace by clicking the puzzle symbol in your toolbar. Then click on the Installed button at the top right of the screen.

Here, you can see all of the apps in your account in one window. Click on View app for more details and options.

You'll see a star rating for the app and if you click on it, you will be able to add your own rating.

The first number represents the app's average rating while the number in parenthesis shows how many people have voted.

Once you click on the star rating of your choosing, you'll be prompted with a popup that will allow you to include feedback if you'd like.

Note: We want the rating average to be an accurate depiction of the app's performance. To achieve this, we've set a minimum amount of ratings to be received before we aggregate and display a rating for our users. If you don't yet see a rating below an app, that just means it has not yet received enough user ratings.

Read full text reviews

You can also read full text reviews of an app listed in the marketplace. Find the app you're interested in downloading in the monday marketplace and click on it. Then, navigate to the Reviews tab as shown below.

There you'll be able to scroll through reviews that have been left by other users and also leave a review of your own.

Can I change my rating?

As long as the app is still installed on your account, you can change your rating as well as your written feedback. To do so, simply follow the steps you took to submit the initial review, change your rating, and click on Submit once again.