Brain is the knowledge your agent has about your team and your work. It's built automatically from the sources you connect to the agent, so your agent understands your team's context from the start. Open the agent's Brain to review what it has learned, correct anything that's off, and manage the sources it draws from.
For a full overview of AI agents, see the AI Agents on monday.com article.
What is Brain
Brain holds the organizational context your agent needs to act like a teammate from day one: the people on your team and their roles, the workflows your team follows, the rules that apply to your work, and the terms your team uses. Instead of teaching all of this through its Identity, your agent learns it directly from the sources you connect.
Your agent uses the Brain whenever it needs team context to answer a question or complete a task.
Where Brain's knowledge comes from
The agent’s Brain is built automatically from the sources you connect to the agent. As those sources change, the agent’s Brain keeps the knowledge up to date.
You connect sources in Knowledge and access on the Profile tab of the Agent builder. Everything you add there feeds the agent's Brain.
These are the sources the agent's Brain learns from:
- monday boards - column meanings, workflow stages, people and their roles, and rules reflected in automations.
- monday docs - processes, policies, definitions, and the terms your team uses.
- Workspaces - how work is organized across a team or department.
- PDF uploads - policies, guidelines, and reference material.
- Files from Google Drive - PDF and DOCX documents your team maintains outside monday.
- Meetings from monday Notetaker - decisions, action items, and context from meetings. You can connect specific meetings or a recurring series so every new occurrence feeds the agent's Brain.
The agent's Brain refreshes when you add a new source, when a connected source changes substantially (for example, a column is added to a board or a document is updated), or after 14 days have passed since the last refresh.
For details on connecting sources, see the Build and configure your AI agent article.
Where to find the Brain
Open the agent’s Brain by selecting Brain at the bottom of the left pane in the Agent builder.
What Brain shows
The agent's Brain organizes what the agent knows into three categories:
- Who do I work with - the people on your team, their roles, and ownership notes.
- Things we work on - the data your agent uses, including request types, fields tracked, and other structured context.
- How we work - the processes and stages your agent follows.
Each category contains one or more knowledge entries, and the entries are created dynamically based on what your sources contain. Two agents connected to different sources will have different entries, even if the categories are the same.
Every entry displays a Learned from tag that links back to the boards and docs the agent drew from, so you can see exactly where every piece of knowledge came from.
Editing Brain
Only the agent's owner can edit its Brain. On the Brain page, select Edit on any entry to update text, correct inaccuracies, resolve conflicts, or add a new entry. Changes take effect immediately.
You can also reshape what the agent's Brain learns by updating its sources in Knowledge and access. Adding a source adds knowledge, and removing one removes what was learned from it. For details on managing sources, see the Build and configure your AI agent article.
Edits and additions you make manually are preserved when the agent's Brain refreshes from its sources. Your corrections won't be overwritten.
Brain in shared agents
When you share an agent, everyone who uses it benefits from the same Brain. The agent answers and acts with the same team context for every person who interacts with it.
Editing the agent's Brain stays with the agent's owner. Shared members get answers and actions based on it, but they can't change it. If you use a shared agent and notice that something in its Brain is wrong, let the agent's owner know so they can correct it. Once corrected, the fix applies for everyone who uses the agent.
Brain and Memory
Brain and Memory serve different purposes. Brain holds knowledge about your team and your work, learned from connected sources and shared across everyone who uses the agent. The agent's owner manages it.
Memory, by contrast, is personal. It holds what the agent learns from working with you specifically: your preferences, your corrections, and context from past conversations. Each person has their own Memory with the agent, and you manage yours from the agent's memory settings.
Brain and Identity
Your agent has two kinds of information that shape how it works: its Identity and its Brain. They serve different purposes.
Identity is the high-level definition of the agent: its role, its mission, its tone, and the guardrails it always follows. You write it, and the agent has it in context at all times.
Brain is the context about your team and your work: who does what, how processes run, which rules apply. It's learned from the sources you connect, and the agent reaches for it when a task calls for it.
Identity defines how the agent behaves. The agent's Brain holds facts about your people, your processes, and your terms.
For example, you might write in your agent's Identity: "When a request exceeds the approval threshold, route it to the right approver and notify the requester." Who the approver is, what the threshold is, and what counts as a request are facts about your team that belong in the agent's Brain. By connecting the source where that information lives, you let its Brain keep those facts current while its Identity stays focused on the agent's job.
FAQs
If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.