What can we help you with?

What resources are available for me to use?

 

At monday.com, we want to ensure that you are equipped with the tools that you need to make the most out of our platform. For this reason, there are loads of continuously-updated resources available for you to use! This article will summarize all of your options - let's dive in!

 

The Knowledge Base

Our Knowledge Base is filled with articles and videos that will help you answer all your questions! It covers a range of topics from getting started and creating boards all the way to complicated formulas and integrations. 

To locate the Knowledge Base from within your own monday.com account, click on the little question mark at the top right-hand corner of your screen. From here, you can click on one of our popular articles displayed front and center, click to access our full Knowledge Base, or search for an article using the search bar!

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You can also access the full Knowledge Base from outside of your monday.com account using this link, or by using the mobile app

 

Academy

Head over to the monday academy, where you can learn everything there is to know about monday.com through self-paced courses and on-demand webinars. Click the "Get started" button on one of the courses to begin, or scroll down to "Live and upcoming webinars" where you can either register for an upcoming webinar, or watch on-demand webinars from previous months. 

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From basic demos to new feature roundups, the academy is the place to go to improve your monday.com product knowledge in a fun and engaging way. 🌟

 

YouTube page

The monday.com YouTube channel combines all of our videos into one centralized place. Aside from feature tutorials, webinars, and workflow-related videos, you can find a range of fun videos here. Check out our "Stories worth telling" series, various case-studies using monday.com, videos from our annual Elevate conference, our ads, and more!

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What's New page

Looking for a place to see and learn about all new features that have been released for the monday.com platform? If so, then the What's New page is your place to go!

Here you can find a centralized list of all our brand new features, so you can stay on top of all platform changes and exciting updates with ease.

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monday Community

The monday Community is the place to go if you're looking to share ideas, ask questions, discover real-life use cases, and connect with like-minded people that use monday.com! 

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To become a member and join our awesome community, simply go to https://community.monday.com/ and click the blue "Sign Up" button at the top right of the page:

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monday Community feedback 

Your product feedback and ideas are so valuable to us! That's why we've created a channel through the community where you can submit ideas and vote on existing ideas suggested by others. Click the "Feature requests" button on the community's homepage to get there. 

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Scroll through the page to see ideas that have already been suggested by community members. You can see how many other members voted in support of that idea, and search for the feature's category or tags. You can even filter by the status to see which ideas have been included in the roadmap, are under consideration, or have already been released to users. 

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To submit a new feature request, make sure you are signed into your account, and click "Start a discussion" in the header of the "Feature Requests" section of the community. Fill in your title and description, and select one or more tags before clicking "Create Topic" to publish. 

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Submitting your ideas and voting helps us understand the potential impact of the features and prioritize them accordingly within our development team.  

 

Facebook group

Another community option that we offer is through a Facebook group called monday.community. Similar to the official monday Community mentioned above, this forum allows you to ask questions, share tips and tricks with other monday.com members, and easily connect with others. Furthermore, our very own monday.com team uses this as a place to share new feature releases, collect feedback, and hear your thoughts on how we can improve!

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To locate the monday.community Facebook page, simply search for "monday.community" on Facebook and click join! 

 

Paid professional services

Last but not least, if you need further assistance with getting started or building out your workflow, we have a network of trusted partners all over the world who would love to help you use monday.com to your fullest potential. 🙌

Note: This is a paid service that starts at at $1K and goes up from there depending on your account's needs.

 

  • How can monday.com partners help me?

Our partners offer paid assistance with account customization and setup, team onboarding, building custom integrations, and onsite training. They’re available to give paid assistance and training in many languages!

 

  • Who are monday.com’s partners?

Our partners work with us to help bring monday.com to your team as seamlessly as possible. If you think your team would benefit from working with one of our partners, you can find a trusted partner by using our Partners Directory.

 

  • How can I get in touch with monday.com partners?

We partnered with a network of professionals that can assist you in making the most out of your WorkOS. You can consult and hire their services directly through our professional services online store. 🙌

 

 

And, that's a wrap! We hope that the resources listed here can help provide you with the help that you need to make the most out of your monday.com account. 🌟

 

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.