Plans and features for WorkCanvas in monday

 

WorkCanvas plans and features in monday.com explain how canvases work between Freemium and Pro accounts. This article outlines what’s included in the freemium plan, the limitations that apply, and when an upgrade is required, so you can manage canvases with confidence.

 

How WorkCanvas plans work

WorkCanvas in monday.com is available through a Freemium experience and a paid Pro experience. All accounts start with free access to core canvas functionality, and an upgrade is only required when usage reaches specific limits or advanced features are needed.

Capability Freemium Pro
Create and edit canvases Yes Yes
Canvas and element limits Yes No
Advanced canvas features No Yes
Seat-based editing control No Yes

 

Note: A WorkCanvas account has a minimum of 3 seats in the account. Only users assigned a WorkCanvas seat on the monday account can edit canvases, while other users will have view-only access. 

 

Freemium WorkCanvas experience

The Freemium WorkCanvas experience allows teams to explore visual collaboration and core canvas functionality, with clear usage limits in place.

What you can do:

  • Create and edit canvases
  • Collaborate visually using core canvas elements
  • Manage canvases without admin-only restrictions

 

Freemium usage limits
  • An account-wide limit of 10 active canvases at any time.
  • Up to 25 total elements per canvas, including shapes, sticky notes, org chart people, Gantt tasks, and imported monday items.
  • When a limit is reached, the canvas becomes view-only and an upgrade prompt is shown.
Feature restrictions on the freemium plan
  • Video calls inside a canvas are unavailable.
  • Saving canvases as templates is disabled.
  • Premium templates are locked.
  • PDF exports include a watermark.

 

WorkCanvas Pro experience

Upgrading to the paid Pro WorkCanvas experience removes freemium limits, enabling advanced collaboration and sharing capabilities.

With Pro, you can:

  • Create canvases without usage limits
  • Use advanced canvas features
  • Control editing access through seat assignments
 
Tip: Assign canvas seats only to users who actively edit canvases to manage access and costs effectively.

 

Upgrade to Pro

Once you reach a limitation on the Freemium experience, a window will appear instructing you to upgrade in order to perform the desired action. If you are an admin of the account you can choose to upgrade to WorkCanvas Pro to continue using the product on the account. 

 

Note: If a canvas exceeds freemium limits and no paid experience is enabled, the canvas remains view-only until an admin upgrades.

 

The upgrade works by purchasing a number of seats for WorkCanvas Pro, that you can then assign to specific users on your account. You will therefore be able to select the number of seats you would like to purchase for your account from the window that follows: 

 

Editing access and assigned seats

Once your account has been upgraded to WorkCanvas Pro, editing access is managed through seat assignments. This ensures that only the relevant people on your account can utilize WorkCanvas and edit canvases that they have access to. 

 

Editing permissions on pro
  • Only users assigned a Pro WorkCanvas seat can edit canvases.
  • Users without a seat can continue to view canvases that they have access to.
  • Only admins can upgrade WorkCanvas or assign WorkCanvas seats.

 

If you are not assigned a seat within the WorkCanvas add-on, you will receive the following notice explaining that you only have the ability to view the canvas. If you attempt to make any edits to the canvas, the same window will appear. You can select Request License which will notify an admin on your account that you are requesting access to WorkCanvas on the account. 

 

As an admin on the account you can assign seats to users on your account via the Administration section. To allocate seats to users click on your Profile icon in the top right corner, select Administration from the dropdown menu, click on Directory in the left-hand pane, and select Users

 

From the Users page, click on the Products column next to a users name. A box will appear with all the available products on your account. To assign a seat to the user, select the checkbox next to the product name. The user will then have access to the full WorkCanvas Pro experience on the account and can edit existing canvases that they have access to. 

 

Note: Access to canvases on the account follow the permissions of workspaces and boards. If the permission setting for the workspace or board is Private, you will not have access to a canvas located there, regardless of your assigned seat to WorkCanvas.

 

FAQ's

Is WorkCanvas free in monday.com?

Yes. All monday.com accounts start with a freemium WorkCanvas experience that includes core canvas functionality.

What happens when I reach a WorkCanvas limit?

When a freemium limit is reached, the canvas becomes view-only and a prompt appears asking an admin to upgrade.

Who can upgrade WorkCanvas?

Only admins can upgrade WorkCanvas and assign canvas seats from the monday.com billing page.

Can I view canvases without a paid seat?

Yes. Users with board and workspace permissions, but without a paid WorkCanvas seat, can always view canvases created in those spaces. However, editing the canvas requires a paid WorkCanvas seat.

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

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