Your company changed its name? Don't worry, you can customize your URL and your monday.com account name at anytime. Keep reading to find out how. 👇
To change your account URL, click on your profile picture at the top right of your screen and choose "Administration":
Next, go to the "General" section under the "Profile" tab. From there, you will see a section titled "Account URL (Web Address)".
Change your existing account URL to your desired new URL and then click "Save changes" to validate it. Once complete, all account users will be notified of this new change and will need to log in again using the new URL!
Once you change the account web address, the old web address will redirect to the new one for 30 days. This means that you will not be able to use the old web address for another account (unless you clear the old URL) until the 30 days have passed.
If you have SSO enabled on your account, to change your account URL (also known as subdomain) you'll follow the same steps as above to change your account URL, with the addition of an extra step within your own identity provider.
Step 1: Change your account URL in your monday.com account
First, change the URL of your account from within monday.com:
Step 2: Update the new account URL in your identity provider
After completing step number one, you will then need to update your new account URL (subdomain) in your identity provider in the SSO configuration page within the application.
This step will differ between each separate identity provider, so make sure that the URL is updated in all of the places that it is mentioned in the monday.com application inside the identity provider!
As mentioned earlier, once you change your account URL, the previous account URL that you had will not be available for anyone to use until it has been cleared. Therefore, if you'd like to use the previous account URL for another account of yours, or you would just like to make it available for anyone else to use, you can click on "Clear old URL" as below.
Keep in mind, if you've created a new account and you are looking to use the old URL from another account of yours, you will not be able to do so until you clear that old URL from your previous account. In this case, simply log onto your other account and click on "Clear old URL" as above, and you can then use the desired URL for your new account.
Do note, If an account URL which has been changed still has not been cleared, you'll be redirected to your current account when trying to use that old URL. Therefore, check out the tip below to see how you can check whether an old URL has been cleared or not. ⬇️
To change the name of your account, begin by clicking on your profile picture at the top right of your screen and choose "Administration" from the resulting menu.
In the "General" section under the "Profile" tab, you will see the "Account Name" section as below.
Change the current name of the account to the new desired name and then click "Save changes" to validate it.
If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.