Communicating through monday.com will make things easy to refer back to at a later date and ensure nothing falls through the cracks. This article explains step by step how to communicate with your team.
To send a message to a team member, simply open the item you wish to communicate on and use the @mention followed by your message.
Your team member will receive an instant notification on his bell located on the upper left the screen. He/she can also turns on his/her email notifications to receive an email about it.
Being able to communicate in context will save you from sending back and forth e-mails. You can even see if your team member read your message by putting your cursor on the little eye located on the bottom right of the update.
The first step of this process is to create a team. To learn more about how to create a team, check out this article. Once your team is created, click inside the item you wish to communicate on and use the @mention followed by your message as below:
All the members of your team will receive a notification on their bell regarding that message. You can even assign a team to an item! Click here to learn how.
To make communication faster and easier, you can also mention everyone who's subscribed to an item, board, workspace, or even to your entire account in just one click! Simply use the @mention sign and then select "everyone on this item/board/workspace" or "everyone at [your account name]".
Doing so will trigger a notification to all the relevant people and they will be directed right to this message!
Whenever you are mentioned in an update, you will receive a notification on your bell icon. You can also turn on your e-mail notifications to receive an email about it. To learn more about how notifications work, check out this article.
Although we currently don't have a chat within our platform, you can always integrate monday.com with Slack through our Slack integration, and you can also read about how to instantly receive monday.com notifications in Slack here. Additionally, we also offer an integration with MS Teams to instantly turn updates, new items and changes from a specific item into messages in MS Teams!
If you need help building custom integrations, we also have an option for paid assistance through our network of certified monday.com partners. If you're interested, please fill out this form and someone will be in touch shortly!
If you have any questions, please reach out to our team by using our contact form. We're available 24/7 and happy to help!