A board owner is either:

• The person who created the board
• Any subscribers of the board which the board creator has chosen to be co-owners of the board

But what if your board owner has left your team? You can still get the ownership of their board back if you are the admin of the account. Keep reading to learn more. 👇

 

How to take ownership of deactivated users' boards

Has a user been deactivated from your account and you now need to access their boards? As an admin of an account, you can definitely do so! With just a few clicks you can now switch ownership of all Main, Private and Shareable boards. To do so, take the following steps:

• Click on your profile picture in the upper right corner
• Select "Administration"
• Click into "Users"
• Select the "Board Ownership" tab
• In the drop downs, choose the current owner of the board and then the new owner who will be claiming ownership and click on "Add new owner"

Once complete, a pop-up will appear to confirm the change, click "Add as an owner" to confirm or "No, take me back" if you have second thoughts. 

 

How to manage boards without owners

In case you have lost a board and can't find it in both the archives and trash section, you can use this feature. This will assign a new owner to any Private or Shareable board which does not have a board owner.

• Click on your profile picture in the bottom left corner
• Select "Administration"
• Click into "Users"
• Select the "Board Ownership" tab

Then, pick your name in the drop down menu and select "add new owner."

 

This should allow you to access your board again. 🙌

 

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.