Get ready to supercharge your client communication with our latest feature update! You can now send mass emails with the Emails & Activities app. This update is designed to simplify your communication by enabling you to send out messages to multiple recipients simultaneously.
Some great ways to use this feature:
- email marketing campaigns
- send introductions and materials to multiple leads
- follow-up with multiple clients at the same time
How it works
Here are the most important details:
- This is a feature update for the Emails & Activities app.
- You can use this feature on any board with an email column in monday sales CRM.
- You can send one mass email that results in multiple individual threads of conversation, one for each recipient. The email will not indicate that there were multiple recipients.
- You can send a mass email from any email address that has been added in your Emails & Activities settings. To learn how to connect an email address, check out the "Emails & Activities on monday.com" article.
How to use the feature
1. On any board with an email column in your monday sales CRM, use the leftmost column to check the box for each contact you want to add as a recipient.
2. At the bottom of your window, you will see a bar with several options. Select "Mass email":
3. Check that the email address in the upper right-hand corner is the email address that you wish to send your mass email from. If the email address isn't correct, use the dropdown arrow to switch it.
4. Compose your email or use a template.
4. Send your email!
Success!
Once your email is sent, you will receive a notification confirming that the emails were sent to your recipients successfully!
If there was an issue, you will also receive a notification that your email failed. In that case, you may have hit your email host's limit for the day. You can learn more about Gmail's limitations in our Gmail Integration Limitations article.
Email tracking
You can track the progress of your campaigns using the Mass email tracking feature. To learn more about how this works, check out the "Mass email tracking" article.
Additional capabilities
Privacy. You can use this feature with a shared email. The app's privacy standards apply.
Templates. Templates can be used when sending a mass email.
Limitations
The following are the current limitations of this feature:
- You can send a maximum of 500 emails at a time
- You can send a maximum of 2,000 emails per day
- Your email host (i.e. Gmail or Outlook) may have additional limitations
If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.
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