monday.com logo
monday logo
Learning Resources by monday.com
Help Center
Tutorials and how-to guides for using monday.com
Academy
Interactive courses and webinars that will make you an expert
What’s new
Latest feature releases, improvements, and updates
Video Tutorials
Manage and collaborate on
team projects and tasks from
one place
API Documentation
Technical documentation that gives you the control
Get expert help
Hire a monday.com expert to optimize your workflows
Community
Become part of our community
Community forum
Learn with fellow monday.com enthusiasts
Local facebook communities
Join this community to find monday.com members near you
Global facebook communities
Join one of your most active social communities - the global monday group
Developer community
Share thoughts and questions with like-minded professionals who speak your language
Non Profit community
Give back to the community by working with a NGO or non-profit. Join our exclusive program
Support
Contact sales
Get started
What can we help you with?
  1. Support
  2. Troubleshooting
  3. Troubleshooting
Gmail connection error
    Was this article helpful?

    Gmail connection error

    1 min read
    Guide

     

    Were you working on your board while using the Gmail Integration and you received the following error message? 

    large-image.png

    Don't worry! Here's a guide on how to resolve it.

     

    What does this error message mean? 

    This error means the connection between your monday.com account and Gmail was disabled and you now need to recreate this connection.

     

    How to resolve it  

    If you're using the Gmail integration, click on the integration button located on the upper right of your screen. Once in the center, select "Board Integrations": 

    Group_1_-_2022-10-06T151240.976.png

     

    Next, click on the three-dot menu next to one of your Gmail integration recipes and then click on "Edit" to the right of the connected email address.

    Group_1_-_2022-10-06T151502.935.png

     

    Then, from the following screen, click on "Use another account" and then proceed to reconnect your Gmail account in order to reset the integration.

    Group_1_-_2022-10-06T151653.001.png

    Note:  This step is very important. You have to choose "Use another account" to refresh the connection. Please note that you can use the same login credentials when choosing this option! 😄

     

     

     


     

    If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

    Shelly Gross - Quality check

    Comments