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The Panic Button
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    The Panic Button

    2 min read
    Feature

     

    Who can use this feature:
    Admins
    Available for Enterprise only

     

    Have your team's login credentials been compromised? Did you notice any fishy activity on your account? Don't worry, we have a panic button just for that! 🆘

    By activating "Panic mode", your account will momentarily be blocked and no one (including account admins) will be able to access the account until the admin of the account sends a request to our team right here.

     

    Activating Panic mode

    To activate Panic mode, go to the admin section of your account. From there, click on "Security" and then select "Advanced".Untitled design (5).gif

     

    Once there, click on the red "Activate Panic mode" button, as shown below.Group 22.png

     

    If you're certain that you want to activate Panic mode, select "Yes, activate Panic mode" on the screen that pops up.Group 22 (1).png

     

    Recovering your account

    If Panic mode has been activated on your account and you can no longer access it, please make sure to contact us right here. We will investigate and send you the instructions to unblock your account and reinforce the security. 

     

    Note: Only account admins are able to unblock the account. If you are not the account admin, please reach out to them so they can contact our support to recover the account.

      

     

    If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.

    Lea Serfaty - Quality check

    Comments