You are able to cancel all monday.com products except for monday Work Management. monday work management is the core product for the monday.com platform, and any other products are optional add-ons and can be removed with these instructions.
Remove your product
To begin this process, click on your profile picture on the top right corner of the screen and select "Administration" to enter the admin section of the account.
From the admin section, click on the "Billing" tab on the left side of your screen. From here, you will see all of the products that you signed up for in the past. There are just two steps to remove the product:
- Click on the three-dot menu in the top right corner of the product tile.
- Select "Delete product" to remove it from your account.
If this option to delete is greyed out, it is not currently available. You will not be able to delete the product before the product trial or subscription expires. The tooltip that appears when you hover over the greyed-out option will explain this.
Can you restore a product?
At the moment, it is not possible to restore a product. You will not be able to find the deleted content from your product in the recycle bin. If you deleted your product by mistake or if you accidentally deleted an essential board or dashboard in the process, please reach out to our support team using our contact form.
If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.