What can we help you with?

What resources are available for me to use?

At monday.com, we want to ensure that you are equipped with the tools that you need to make the most out of our platform. For this reason, there are loads of continuously-updated resources available for you to use! This article will summarize all of your options, including:

Let's dive in and explore everything that's available! 🙌

 

The Knowledge Base

If you've made it to this article, you are most likely familiar with our Knowledge Base! The Knowledge Base is where you can find all of our amazing support articles about anything and everything ranging from explanations on how to use specific features, to workflow guides, best practices, and more. 

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Locating the Knowledge Base

There are two main ways to locate the Knowledge Base: 

  1. Accessing it directly from support.monday.com  
  2. Directly from within your own monday.com account in the Learning Center! To access it from here, simply click on the question mark icon in the bottom left of your screen. From there, select "Help Center" and press on "Read and Learn":

 

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Voila! Once you are here, you can use the search bar or the categories displayed to easily find the articles that you are looking for. 

 

Industry and product guides

Within the Knowledge Base, the "Best practices" category is a great place to keep in mind for all of your workflow needs! Here you can find a range of robust solutions and workflow suggestions from a variety of different verticals such as Marketing, Project Management, Construction, Real Estate, and much more!

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You can also find guides for working with our products in the Knowledge Base. You can click here to access all of our product guides.

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Webinars

Looking for product demonstrations? Want to join one of our product experts live? You can find all of this and more in our Webinar Hub:

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Alternatively, you can sign up to attend a live webinar from the Learning Center located in your monday.com account. From there, simply click "Help Center" and then "monday.com webinars" to sign up for a webinar!

 

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From basic demos to new feature roundups, the Webinar Hub is the place to go to improve your monday.com product knowledge in a fun and engaging way. 🌟

 

Video center

For bite-size video tutorials on specific features, workflow best practices, and more, check out our video center! You can access a range of videos here from feature-specific tutorials to workflow best practices. We have videos in a wide variety of common languages.

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The video center can be accessed via this link. Additionally, as with most of our other resources, it can be located through your account Learning Center as well!

 

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YouTube page

The monday.com YouTube channel combines all of our videos into one centralized place. Aside from feature tutorials, webinars, and workflow-related videos, you can find a range of fun videos here. Check out our "Stories worth telling" series, various case-studies using monday.com, videos from our annual Elevate conference, our ads, and more!

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monday Community

The monday Community is the place to go if you're looking to share ideas, ask questions, discover real-life use cases, and connect with like-minded people that use monday.com! 


image_2__18_.pngTo become a member and join our awesome community, simply go to https://community.monday.com/ and click the blue "Sign Up" button at the top right of the page:

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Facebook group

Another community option that we offer is through a Facebook group called monday.community. Similar to the official monday Community mentioned above, this forum allows you to ask questions, share tips and tricks with other monday.com members, and easily connect with others. Furthermore, our very own monday.com team uses this as a place to share new feature releases, collect feedback, and hear your thoughts on how we can improve!

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To locate the monday.community Facebook page, simply search for "monday.community" on Facebook and click join! 

 

Paid professional services

Last but not least, if you need further assistance with getting started or building out your workflow, we have a network of trusted partners all over the world who would love to help you use monday.com to your fullest potential. 🙌

 

  • How can monday.com partners help me?

Our partners offer paid assistance with account customization and setup, team onboarding, building custom integrations, and onsite training. They’re available to give paid assistance and training in many languages!

 

  • Who are monday.com’s partners?

Our partners work with us to help bring monday.com to your team as seamlessly as possible. If you think your team would benefit from working with one of our partners, you can find a trusted partner by using our Partners Directory.

 

  • How can I get in touch with monday.com partners?

If you’re interested in working with a partner, you can fill out our Professional Services form. After you submit the form, someone will be in touch with more information and estimated costs for the services you’re looking for.

 

And, that's a wrap! We hope that the resources listed here can help provide you with the help that you need to make the most out of your monday.com account. 🌟

 

If you have any questions, please reach out to our team using our contact form. We're available 24/7 and happy to help!

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