Do you find yourself corresponding often with your teammates in Slack? Since you're checking Slack often, wouldn't it be great if you could check your important monday.com notifications there as well? Good news - now you can! Set up an integration that shows your most relevant monday.com notifications right inside Slack. Let's take a look at how it works. 🧐
Which notifications appear in Slack?
Since you already get all of your notifications through your Bell Notification Center and your Inbox, we want to make sure that you only get the notifications most relevant to you inside Slack. The notifications integration notifies you with a Slack notification when:
- Someone assigns you to an item
- Someone mentions you in their update or reply
How does it work?
When you receive a monday.com notification in Slack, it appears just like all your other direct messages! It depends on your settings, but typically you'll see the notification pop up on the right-hand corner of your desktop, and hear the sound that means you've received a new notification!
To view the notification, scroll to the bottom of your left panel under "Apps", and expand the monday.com conversation! From here, you can see a preview of the notification, and can even "Like" it right from within Slack!
If you need to see more details, you can click "View item in monday" for a direct link to the item in a new window in your browser!
How do I set it up?
This feature is enabled across your entire account, which means that only one person in your account has to enable or disable this feature for everyone in your account. So if you are the first one in your account to get to it - what do you do?
- If you are setting it up for the first time
If you see a banner that looks like the image below in your Bell Notifications Center, Inbox, or Notifications Settings, click "Learn More"!
You will automatically be redirected to your Notifications Settings where you can learn more about this feature! Just expand the Slack Notifications section, and click "Enable Slack Notifications" to start the integration setup!
Now, you'll be able to see what monday.com will be able to do and view once this integration is set up. You can click the arrow beside the terms for more information. If you agree with these permissions, click "Allow".
Next, you'll need to authorize Slack to access some of your data in monday.com. If you agree, click "Authorize".
And now you're ready to receive your monday.com notifications in Slack!
- If it is already set up by someone else
Only one person from your monday.com account needs to initially set up the integration in order for the entire team to see their notifications within Slack. However, each individual team member must complete one final step in order to "like" updates in monday.com from within Slack. When you try to click "Like", as in the image below, you will receive an error message.
When you see the error message below, simply click "Authorize" in order to complete set-up and you're done! Now you'll receive your monday.com notifications in Slack and be able to "like" updates right from Slack!
Help! It's not working!
- If the integration is set up, but not working for you
If someone in your account has set up the integration already, but you aren't receiving notifications, we may be having trouble identifying you in Slack. The notifications from monday.com identify you in Slack by the email address connected to your monday.com account. If you are using a different email address in Slack, the integration won't be able to make the connection and you won't be able to receive your monday.com notifications in Slack.
If your data is stored in the EU, Slack notifications are not available for your account. If you're not sure where your data is hosted, reach out to your admin.
- If you can see your notifications but can't "Like" monday.com updates from Slack
If the integration is set up and working properly, but you click "Like" and nothing happens, then your user profile is not connected. Follow the steps at the end of the previous section to connect your monday.com user profile to Slack!
How can I disable it?
If you don't want to receive your monday.com notifications within Slack, you can mute them! Head to Slack and scroll down to the bottom of your left pane, where your apps are listed. Right-click on the monday.com app, and then click "Mute conversation" like this:
If you ever want to re-enable your notifications, you can follow the same steps, but this time, click "Unmute conversation"!
If you have any questions, feel free to reach out to our Customer Success Team at email@example.com! We're here for you 24/7 and happy to help! :)