How do I change my plan?

2 min read

Feature

You can upgrade or downgrade your plan at any time. This can be done in just a few steps. Keep reading to learn more.

Steps to change your plan

Step 1. Click on your profile picture and then select "Administration".

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Step 2. Once in the Administration section, locate and click "Billing" in the left-hand menu. Once in the Billing section, you will be in the "Overview" tab. On the Overview tab, click on "Change plan" in the upper right-hand corner:

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Step 3. Pick the plan you'd like and follow the steps to complete your purchase. If you need to deactivate a few seats on your plan in an effort to downgrade, click here.

How much will my upgrade cost?

If you are upgrading in the middle of a subscription, the unused balance of the current plan will apply to the price of the new plan and start a brand new billing cycle.

The prorated upgrade charge would be the total plan price minus the unused carryover balance from your previous plan.