What can we help you with?

Where can I find my invoices?

Whenever you purchase a monday.com subscription, you will be able to find your invoices under the billing tab of your admin section. 

 

Note: Only admins of the account can access the invoices and receive invoices by email.

 

Where can I find my invoices?

To find your invoices, follow these steps:

Step 1

Click your Profile Picture (avatar) and select "Admin" as below:

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Step 2

Once in the admin section, click on "Billing" and then "Invoices":  

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From there you will be able to see all your invoices.

 

Step 3

To view the full invoice, click "View". This is what a full invoice looks like:

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Where can I update my invoice details?

To update your invoice details, click on the Billing section, and select "Settings":

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Once done click on "Save settings" to save your changes. Any changes made to these settings will reflect on the next invoice. 

 

If you are looking to get a VAT refund, please kindly reach out to us at support@monday.com with the subject line: "Please Provide VAT Refund."

 

If you have any questions further questions, please feel free to reach out to our customer success team right here. We are available 24/7 and happy to assist.