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How to update my VAT ID number?

If you are an admin of the account, you are able to manage and update your payment details from the billing page. In this article we will cover how to add your VAT ID prior purchasing a subscription and how to update your VAT ID if you are already a paying user.


Adding my VAT before a purchase

Whenever you purchase a monday.com subscription, you have the option to add your VAT ID prior the payment so you won't get charged. 

Start by filling your credit card details. Once you pick the country, the option to add your tax ID will appear on the right of the page as below: 



You will then see that the VAT tax will be deducted from the total cost. Next, submit your purchase and you are all set! 🎉


Updating my VAT ID number

As an admin, you can update your VAT ID number at any point. To do so:

  • Click on your avatar located on the bottom left of your screen
  • Next, select admin
  • Click on the billing tab and then settings
  • Add your VAT ID and click on "save settings"


When you enter your VAT ID on the platform, this will automatically generate a request to apply the VAT ID to all eligible invoices and to process a refund on any applicable VAT charges.  No additional action needed!  We will follow up directly with confirmation. 

Note:  Updating your VAT on the platform will apply to future invoices.


For more information about managing your billing information, check out this article. 

If you have any questions further questions, please feel free to reach out to our customer success team at [email protected]. We are available 24/7 and happy to assist.