What can we help you with?

Mobile App - Reporting Bugs & Feature Requests

Your opinion matters to us! You can reach out to us from the mobile app to report a bug or share a feature request. Our team will make sure to get back to you within the next hour 😊

 

How to report a bug or suggest a feature?

  • Step 1

Click on the three bars menu located on the upper left of your screen

123.png

  • Step 2

Next, click on contact us as below:

contatct.png

  • Step 3

Choose whether you want to report a bug, suggest an improvement or just ask a question. 

bugs.png

  • Step 4

Type your message. Try to be as detailed as possible (specially if you are reporting a bug). This will help us solving the issue faster. You can even add screenshots and screen recording!

mess.png

 

Send a screen recording

You can send a screen recording directly from the mobile to provide us even more details 😊 Simply click on screen recording as below: 

mess.png

Next click on record and start recording your screen. 

reco.png

If you have any questions further questions, please feel free to reach out to our customer success team at [email protected] We are available 24/7 and happy to assist.