What can we help you with?

How to manage my billing? (3)

All your billing details can be managed easily in the billing section of your monday.com account. This article will cover all you need to know about managing your billing information. 


Billing Overview 

To access your billing section, click on your profile picture (avatar) and then select admin. Next, click on the tab billing as below: 


On that section, you will be able to see:

  • The amount of billed seats, guests, and viewers
  • The plan you are currently on
  • The amount you have paid for this plan


Who can manage the billing?

Only admins of your account can access and manage the billing section. When creating a monday.com account, you are by default the admin of the account. You can then add as many as admins as you want. This article explains how to add or remove an admin from your account. 




Where can I find my invoices?

You will be able to find all your invoices by clicking on the tab "invoice" as below: 



Update my invoice

To update your invoice details, click on "settings". In this tab, you will be able to edit the address, name, country, VAT ID and more! 



Once done click on "save settings" to save your changes. Any changes made to these settings will reflect on the next invoice. 


Note: If you are looking to get a VAT refund, please kindly reach out to us at [email protected] with the subject line: "Please Provide VAT Refund."



Change my payment information

You can change you payment details at any point by following these steps: 

  • Click on your Profile Picture (avatar) and then select Admin.
  • Next, click on billing and select the payment method tab
  • From there, you will be able to change your current credit card to a new one. 


Payment Methods

We accept all major credit cards 💳 

  • Visa
  • Master Card
  • American Express
  • Discover
  • Diners Club
  • JCB 
  • Carte Bleue

We also accept Paypal payments. 


If you have any questions further questions, please feel free to reach out to our customer success team right here. We are available 24/7 and happy to assist.