Lean management is an approach to running an organization that supports the concept of continuous improvement. It is an ongoing effort to improve products, services, or processes to bring the best value to the customer by understanding its needs. This requires “incremental” improvement over time in order to increase efficiency and quality.
Who needs "lean management"?
Lean principles are derived from the Japanese manufacturing industry of the 20th century, but you don't need to own a factory or build cars, you can be a small start-up that wants to change their customer facing process, you can be a bar that wants to cut its costs and employees that are leaving or even a Yogurt store that wants to define and align the employees contribution by motivating your team and identifying the customer needs.
So welcome to monday.com Yogurt store, let's start "lean" :
First step: identifying your work area and its limits
The first step will be to understand the limits of your work area and identifying the resources you have to satisfy your customers. After creating your "field", create a mechanism to keep it neat and tidy so you and your team will be able to spot abnormalities along the way.
For that we will use the 5S method, The 5-S's describe ways of workspace organization for achieving the highest effectiveness and efficiency:
- Sort: Organize and separate what is needed and not needed.
- Straighten: Arrange items that are needed by defining their place so that they are ready and easy to use.
- Shine: Clean the workplace and equipment on a regular basis in order to maintain standards and identify defects.
- Standardize: Revisit the first three of the 5S on a frequent basis by using the deadline feature.
- Sustain: Keep to the process in order to maintain the standard and continuously improve.
Second step: give meaning to actions
To successfully accomplish this step, you need to first identify your customers (or goals in another context) and what they expect from you and your team, then you will need to set performance indicators that measure customers satisfaction and align them to your team and suppliers abilities.
Third step: motivating your team and create continuous processes' of improvement
Once your work limits are understood and aligned your customer needs and the supply workflow, you can now focus on creating the continues improvement processes by motivating your team and driving them forward. This can be achieved with a daily quick meeting based on your on-going boards that include performance issues, actions in progress and new ideas.
The platform helps encourage team members in contributing to the big picture and take accountability and ownership. By assigning your team members using the person column or team column everyone can take part of the visual management and handle new ideas and performance issues.
Once your boards are set up, you can create a folder for your team to organize all the needed boards.
Want to explore more working methods from other users?
Visit: monday.com stories and find real stories from our users through a variety of categories, explaining how monday.com helps them to set their goals and improve their teamwork.
Let us know if you need any help with building your "lean management" board style or have questions - we are here for you 24/7 at firstname.lastname@example.org