So you've found the monday.com platform, loved it during the 2 week trial but the decision to adopt sits with someone else. It won't be hard to show them the value it can bring so let's move on to the main attractions:
We've developed the platform as a collaboration tool for teams, clients and freelancers. The scope of this goes way beyond just project management so forget about being drowned in emails as you can now use monday.com for all internal discussions. Tagging your teammates through the @mention feature plays a big part in this (explore more through our communication guide).
There's also the option of bringing in clients & frequent collaborators as guests within the Shareable boards of your account.
The platform is modular and very customizable. Originally, it had 7 columns to choose from but we're constantly taking feedback from our users and looking to improve it. As as result, our product team & developers have worked very hard on rolling out new features + enhancing existing ones and we've put together a new column center with more than a dozen new ones!
You can review the column types HERE.
Transparency & accountability
There are 3 board types: Main, Shareable & Private. All the users on the account will have visibility over the Main boards and this is where we recommend most of the work take place. Of course, if you need to keep sensitive information separate, the Shareable & Private boards can be used in this sense as only their subscribers will have access to them.
In case you're working on a board with a lot of pulses and you need an overview of how everything is going, you can add a Progress Tracking column to do just that:
Another thing you can do is get a fresh perspective on your boards by adding different board views:
And when it comes to the pulse updates, the eye icon will show you who's viewed it:
By the way, have you checked out https://monday.com/stories yet?
Here you'll find real stories of our users through a variety of industries, explaining how monday.com helps them set their goals and improve their teamwork. welcome to our monday.com community world :)
Ease of use
We've made things visual and interactive so getting familiar with the basics of monday.com and how it works will be effortless. I think this 60 second video sums it up nicely. We highly recommend you join one of our live webinars, as well. If you reach out to us through firstname.lastname@example.org, we can also share recordings.
This leads us to our last (but definitely not least) attraction, which consists of our lovely Customer Success Team. We offer 24/7 coverage and strive for a 10 min response time, which is considerably lower than the industry average of 18 hours. You'll find that no matter what issue, question or request you may have, we'll make the right connections and resolve it in record time!
We're here if you need help with anything! :)