Pricing - All frequently asked questions

Looking for answers about our pricing? Look no further! This article will cover all the most pressing questions you have about the trial, pricing and more.

How long is my trial for?

You trial is for a period of 14 days.Once your trial expires, you may purchase a monday.com subscription. Head over here to see the differences amongst all plans. You can also check out our pricing page to review the cost of each plans. 

On which plan is the trial based on?

The trial allows you to test the system on our PRO plan. During the 14 days trial period, you can see all of the great features that monday.com has to offer. 

What happens once my trial expires?

Once your trial expires, you can purchase a subscription. Check out this article to learn how to upgrade. Once you upgrade, you will have access to your account again with all the boards you have created during the trial. 

If you felt that monday.com wasn't for you, fair enough, we respect that. When your trial ends, your account will be automatically disabled and closed. No credit card information was taken from you so you won't be charged unless you actively upgrade to a paid account. You can learn more about it right here.

Does monday.com offer free subscription?

The trial is free, but after that, yeah, you’ll need to subscribe to one of our plans to continue using monday.com. Don’t give us that look ;) We’re committed to building an amazing product that provides real and tangible value to you every day. At 16 cents per user a day, our Basic plan sets you back less than a pencil per person. There’s no greater investment than pulling your team together and finding a great way to get work done, and many of our customers tell us that their experience with monday.com is truly invaluable. Imagine never missing another deadline, totally eliminating angry phone calls from clients, or putting an end to painful email threads—for real. Imagine actually enjoying your everyday life at work. Priceless, no? 😊

How much does monday.com cost?

We’re a tiered subscription service, and our pricing is based on the number of people on your team as well as the plan that’s best for you. Check out this article to learn more about how does the pricing work. 

Is the price per user or per group of users?

The price is not per user but for a group of users. For example, if you are looking at the 5 users standard plan, the price is $39/month for the 5 users. 

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Can I pay monthly?

Sure. We offer monthly, yearly, and two-yearly plans. A lot of our customers prefer to go for yearly or two-yearly because they’re the most economical choice - you can save up to 32%. But monthly is totally cool, too. To purchase a monthly plan, make sure to click on the "monthly" option on the top left of your upgrade page as below: 

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Is the yearly/two yearly plan billed monthly or annually/biannually?

The yearly plan is billed up front for the all year. You will process the payment as soon as you purchase the subscription. 

Which plan is the best for me?

That’s a good question and there are a number of factors to consider. Reach out to our Customer Success Team at support@monday.com we’ll be happy to help you figure it out. We are available 24/7 and are answering within 10 minutes. Test us 😊

What is the difference between each plan? 

We have a total of four plans, each offering different type of features. We have put up a great article explaining which feature is included in each plan. Click right here to learn more. 

Can I use this for my whole organization, or just my team?

Either or both! That’s the beauty of monday.com - we have huge enterprises using it organization-wide as well as one and two-people teams. You’re a small team working inside a huge corporation, you say? That’s good, too. Plenty of our customers use monday.com to improve the way their own team or department operates.
 

Do you have pricing for small companies or single users? 

Monday.com really loves helping small teams grow! We know the challenges that come with a Startup or otherwise small company and we have crafted a few pricing options to help with this! If you are interested in inquiring about smaller plan pricing, please reach out to us at support@monday.com 
 

Are there non profit plans available?

There are indeed! We offer a discount on any of our yearly or two yearly plans for non-profit organizations. If you are a non-profit and interested in this offer, please reach out to our Customer Success Team at Support@monday.com

What forms of payment do you accept?

We accept all major credit cards. Some of our developers could probably be bribed with cookies, but you didn’t hear that from us. 🍪 
 

Can I change my plan?

Yes. You can upgrade, downgrade, or cancel your plan any time you want. To learn more about how to change your plan, check out this article

Some of my boards are not accessible anymore after the trial, Help!

To regain access to your private or shareable boards, simply drag each board one by one to a different section (i.e: main). Your boards will then become available again. 

Can I get a refund if I cancel my plan?

If you have paid for a yearly or two yearly plan in the last 30 days, you are entitled to a full refund. If more than 30 days have passed, we are not able to issue a refund. 

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 If you have any questions please don't hesitate to reach out to us at support@monday.com