What can we help you with?

Can I have two monday.com accounts simultaneously?

Yes, you can easily have two or more monday.com accounts open simultaneously under two different URLs. 

How to switch accounts?

To switch between accounts, click on your avatar located on the bottom left of your account and then click on switch account as below: Mask_Group1.png

 Click on the account you'd like to log into and you are all set :)

 

Help! The switch function doesn't work

 happen that your browser doesn't acknowledge the fact you have multiple accounts. If that's the case, follow these easy steps: 

  1. Open 2 tabs in your web browser, and log in to the 2 different accounts individually. You can do this by going directly visiting the account's unique URLs. So you'd login to Example1.monday.com and Example2.monday.com at the same time in both tabs.
  2. Refresh both browser tabs
  3. Check to see if the "Switch accounts" option is now available

Can I switch accounts from my mobile phone?

Yes, you can! This option is currently only for iOS users but we are working on implementing it for the Android app very soon!

Click on the three bars menu located at the top right of your screen. Then click on your avatar (profile picture). From there, you will be able to switch accounts as below: 

1.png

 

Can I merge two accounts?

For security reasons, you cannot entirely merge two accounts together. You can duplicate your boards one by one and transfer them to another account. Check how it works right here.

 

Can I use the same email address for two different accounts?

Yes, absolutely you can!

If you have any further questions, don't hesitate to reach out to our customer success team right here. We are available 24/7!