What can we help you with?

Get started with monday AI


Who can use this feature:
users whose Admins have enabled the feature
Available on Pro and Enterprise plans


monday.com is built to be at the core of any type of work, where customers can build workflows that suit their every need. To further realize that purpose, we're launching a beta version of the monday AI Assistant! This tool will expand how customers interact with and build on the WorkOS platform.


What is monday AI?

monday AI is the incorporation of artificial intelligence technology into the monday.com platform. At the moment, we have monday AI Automations and a few apps that use this new technology. You can learn more about monday AI Automations in the "monday AI Automations" section of this article. You can learn more about our apps in the "monday AI apps" section of this article. In the future, we will have many more Automations and more apps!

The apps, Automations, and tools that are currently available were built internally at monday.com by a few different teams on a shared infrastructure. In the near future, external developers will be able to leverage this same infrastructure to create their own apps using monday AI technology. These new apps will be available to customers through the app marketplace.


Who can use monday AI?

When a user first interacts with monday AI, if monday AI hasn't been approved for their account, they will need to submit a request to their Admin for approval. When a request is made, the admin will receive an email. To use monday AI, the Admin must agree to the monday AI Terms and Conditions. This process occurs differently for Enterprise users.



Note: The terms of service for this tool differ from the platform's general terms and conditions. You must read the monday AI Beta Terms and Conditions before adding monday AI to your account.


How to disable monday AI

The admin can also disable monday AI on the account via the Administration section. Follow these steps:

  1. Click on your profile image in the top right-hand corner of the page.
  2. Select "Administration".
  3. From within the Administration page, select "Customization" from the panel on the left.
  4. Select "Features".
  5. Scroll down to "AI Assistant" and select "Disabled".
  6. Select "Save changes" at the bottom when you're done!

Deactivate monday AI.gif


monday AI Assistant apps

As an initial offering, monday.com will gradually release a collection of innovative apps built internally on the same monday AI Assistant infrastructure that external developers will soon be able to build on. These apps will support various use cases, from sharing helpful suggestions to improving workflows, and will include:

  • Automated Task Generation. Accessible on any board, you can use this app to generate project plans based on your input and goals.

  • Summarize and rephrase. Focus on what’s important while monday AI summarizes complex topics, rephrases, and provides relevant action items.

  • monday Docs. Start with AI! Use AI to generate a template to help you get started in your docs.

  • Formula Builder. Describe a task or team objective to monday AI and it will generate a formula that will help complete those tasks more efficiently.

  • Updates creation and fast replies. Use AI to write and reply in the updates section of any item. 

  • Composing and Rephrasing Emails. Save time by using this monday AI app to quickly write and edit emails within monday sales CRM.

Developing monday AI is a natural next step in deepening how our customers interact with our software and supporting their ever-growing work processes.

In the future, you can look forward to more developments!


monday AI Automations

With the implementation of monday AI Automations, you can unleash the power of AI within monday.com automations. 🤖

At present there are three available AI action blocks that you can use in automations:

Use the links above to check out our articles on monday AI Automations.


monday AI Columns

With the implementation of monday AI Columns, you can unleash the power of AI within the columns on your board! 

At present you can use AI in the following columns:

  • Text Column
  • Status Column
  • Dropdown Column

Check out our article on "monday AI Columns" to learn more.


monday AI Templates

With monday AI Templates, you can set up your board to run with the intelligence and efficiency of monday AI! You can choose from our pre-created templates to automatically use monday AI with several columns that flow together to support your workflow seamlessly.

Currently, the following templates are available:

  • SDR assistant
  • IT/Support ticketing
  • Feedback digest
  • Creative processes
  • Finance request handling

To learn more, read our "monday AI Templates" article.



What models does monday AI leverage?

monday AI uses Microsoft’s Azure OpenAI as its primary AI model service provider and will continue exploring multiple models to expand our AI capabilities.

How does monday AI ensure the security of my data?

monday AI implements comprehensive security practices across all of our products and services. We evaluate each AI model provider to ensure they uphold monday.com’s data privacy and security standards.

Does monday AI support data residency?

Yes. Data processed by monday AI will adhere to the same data region settings and policies as set in your account. Additional information can be found in our legal portal.

Does monday AI use my input or output to train its models?

No. We do not use your input or output to train machine-learning models, and we don’t allow others to do so.

Does monday AI use my input or outputs to benefit other customers?

Your inputs and outputs you receive from monday AI are not used to enhance our models for other customers, nor do we share it with other users.

Why does monday.com require admin and user approval to set up monday AI?

monday AI requires admins and users to review additional terms and conditions that must be accepted on top of the platform’s standard Terms of Service.


What's next?

We're just scratching the surface of what we can accomplish with AI! We plan to continue expanding our platform based on our customers’ true needs. If you have feedback on monday AI, we'd love to hear it! Send us your thoughts using this feedback form. You can also send feedback, at any time, from within the platform while using monday AI:


As AI is continuously integrated into the platform, the possibilities are endless! We can't wait to explore the possibilities with you. ✨



If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.