Who can use this feature

Admins

Locate the admin section

To access the account customization section, you first need to find the administration section. You can do so by clicking on your profile picture in the top right corner of your screen. From the resulting menu, select Administration as so:

Branding

Once in the admin section, choose Customization from the left-hand menu. The Branding tab will be the first one to open. Here, you can change the logo displayed at the top left of your monday.com account. We recommend using a 40X40 PNG picture with a transparent background. You can also change the logo in the e-mail header, which will appear in the e-mail notifications. 

Announcements 

The Announcements tab lets account admins display an announcement banner at the top of every page in monday.com. This is useful for sharing short, time-sensitive updates or system-wide changes across your organization.

To add an announcement, type your message in the Announcement field. The banner text supports up to 150 characters, so it’s best to keep the message short and clear. Announcements are visible to members in your organization, and they are not visible to viewers or guests.

If you want the banner to include a clickable destination, turn on the Add a link toggle and add the URL you want members to open. When you are ready, publish the banner. If you need to adjust an announcement that is already live, you can republish it after making changes. If you want to remove it, select Unpublish and clear to take the banner down and clear the text.

Features

In the Features section, you can manage several account-level settings that affect how your account works. This includes the option to enable or disable GIFs, links, and file previews.

You can also manage AI settings from this section. If you enable AI features, account members will be able to access available monday AI capabilities. You can also enable or disable AI background optimizations, which allows monday.com to securely analyze account data in the background to proactively generate AI-powered suggestions that improve workflows and efficiency.

At the bottom of the section, you can enable or disable pre-made due date reminders and pre-made status updates. Both of these options refer to automations. Enabling either of these will create automations on every board in the account.

Note: Enterprise accounts can disable "welcome" emails when users are invited to an account. 

Boards

You can create default status labels for your monday.com account in the Boards section. This helps keep you aligned and maintain the same statuses across your boards. To learn how to create default labels, check out this article.

User profile

Customize the fields your teammates must fill in on their profiles. You can flag the fields that you want to appear in their contact list title. It can be anything you want: title, floor, location, favorite pizza topping, and more!

User notifications

In the User notifications tab, you can customize the default email notification settings for each new user added to an account. Select any email notifications you'd like every new user to receive by default, or deselect any email notifications you'd prefer any new user not to receive.