Yes, you most definitely can upgrade or downgrade your plan even if you're already paying. Please do the following:
- Click into your Profile Picture (avatar)
- Click Admin
- Click Billing
- Click "Improve Your Plan"
If you need to deactivate the number of users with your plan, in an effort to downgrade your plan, click here.
If you have any questions about this or what's in this article, feel free to reach out to our customer success team at email@example.com