What can we help you with?

How to communicate with my team



Communicating through monday.com will make things easy to refer back to at a later date and ensure nothing falls through the cracks. This article explains step by step how to communicate with your team. 


How to send a message to your team

To send a message to a team member, simply open the item you wish to communicate on and use the @mention followed by your message. 




Your team member will receive an instant notification in the "I was mentioned" tab on their bell notification center. They can also turns on their email notifications to receive an email about it. 

BC- I Was Mentioned Notifications.png


Being able to communicate in context will save you from sending emails back and forth. You can even see if your team member read your message by hovering over the eye at the bottom right corner of the update.


P&I- Seen By in Updates Section.png


How to send a message to a team

The first step of this process is to create a team. To learn more about how to create a team, check out this article. Once your team is created, click inside the item you wish to communicate on and use the @mention followed by your message as shown below:




All the members of your team will receive a notification on their bell regarding that message. You can even assign a team to an item! Click here to learn how. 


Mentioning multiple people at once

To make communication faster and easier, you can also mention everyone who's subscribed to an item, board, workspace, or even to your entire account in just one click! Simply use the @mention sign and then select "everyone on this item/board/workspace" or "everyone at [your account name]".

Doing so will trigger a notification to all the relevant people and they will be directed right to this message! 




Note: On Shareable boards, this mention will also include your guests, making it easier to communicate with all of them at once. In this case, it is not possible to restrict who can use the "@mention everyone" feature. 


Receiving notifications

Whenever you are mentioned in an update, you will receive a notification on your bell icon. You can also turn on your email notifications to receive an email about it. To learn more about how notifications work, check out this article


Does monday.com have a chat?

Although we currently don't have a chat within our platform, using Board Discussions you can communicate across a board with members of that specific board. 

BC- Board Discussions.gif


Alternatively, you can always integrate monday.com with Slack through our Slack integration, and you can also read about how to instantly receive monday.com notifications in Slack here. Additionally, we also offer an integration with MS Teams to instantly turn updates, new items and changes from a specific item into messages in MS Teams! 

If you need help building custom integrations, we also have an option for paid assistance through our network of certified monday.com partners. You can consult and hire their services directly through our professional services online store.

If you have any questions, please reach out to our team right here. We’re available 24/7 and happy to help.