Communicating through monday will make things easy to refer back to at a later date and ensure nothing falls through the cracks. This article explains step by step how to communicate with your team.
How to send a message to a team member?
To send a message to a team member, simply open the pulse you wish to communicate on and use the @mention followed by your message.
Your team member will receive an instant notification on his bell located on the upper left the screen. He/she can also turns on his/her email notifications to receive an email about it.
Being able to communicate in context will save you from sending back and forth e-mails. You can even see if your team member read your message by putting your cursor on the little eye located on the bottom right of the update.
How to send a message to a team?
The first step of this process is to create a team. To learn more about how to create a team, check out this article.
Once your team is created, click inside the pulse you wish to communicate on and use the @mention followed by your message as below:
All the members of your team will receive a notification on their bell regarding that message. You can even assign a team to a pulse! Click here to learn how.
Can I mention everyone in my board?
To make communication faster and easier, you can now mention everyone who's subscribed to a board in just one click! Use the @mention and then select "everyone on this board". All the subscribers of your board will receive a notification about this message on their bell.
Where do I see my notifications when I am mentioned to a pulse?
Whenever you are mentioned to an update, you will receive a notification on your bell icon. You can also turn on your e-mail notifications to receive an email about it. To learn more about how notifications work, check out this article.
Does monday.com has a chat?
If you have any additional questions, please don't hesitate to reach out to our customer success team right at firstname.lastname@example.org. We are here for you 24/7 :)